Shambala Casino is one of the newer sites that opened in 2021 as a multi-currency and English language betting platform. With an operational license from Curacao and owned by DAMA N.V, Shambala features over 4,000 games and is mobile compatible. Moreover, the casino includes live games and is cryptocurrency-friendly.
While our Shambala Casino review is designed to be analytical and informative, it also lists advantages and disadvantages. The combination of the two is meant to be helpful, therefore we suggest you read our review in its entirety. Ultimately, this will help you make an informed decision about Shambala and its validity as a betting partner.
Advantages & Disadvantages of Shambala Casino
Whenever analysing an online casino, it is essential to compare the advantages and disadvantages it offers. The list below is a result of our findings and worth considering while determining if Shambala meets your requirements.
- Features over 4000 games
- Generous multi-tiered welcome bonus
- Licensed by Government of Curacao
- iOS and Android compatible
- Mobile apps not available
- Limited language options
Shambala Casino Website – Navigation & Structure
Shambala Casino has been methodical in its set up, design and the navigational features it incorporated into its structure. The site features white text for simplicity and is set against an orange and black backdrop with shades of brown. Navigating throughout the casino is easy thanks to a left-hand menu. The menu choices are essential as they include Games, Payment, Promotions, VIP, FAQ, and Support. Beneath the main menu is the language selector, while below it is a series of links that provide additional information.
Further investigation into the layout reveals a similar approach to the casino. The casino has been mindful to include a horizontal game menu that continues the use of white text, making it easy to read. Navigationally, the game menu offers tabs for slots, jackpots, video poker, BTC games, lottery, poker, and various table games.
Alternatively, the inclusion of a search function enhances the navigational qualities and simplifies the search procedure. Likewise, the game provider menu acts as an additional navigational option for those with software provider preferences.
Shambala Welcome Casino Package - €500 + 180 Free Spins
Kick starting your adventure at Shambala comes with a fantastic welcome bonus. The Shambala casino bonus provides the opportunity to claim 180 free spins and up to €500 in bonuses. Beyond the flexibility this delivers, there isn’t any need to enter a promo code, as we explain below:
- 100% First Deposit Offer – Up To €100 or 1 BTC
- 50% Second deposit Bonus – Up To €100 or 1 BTC
- 50% Third Deposit Promotion – Up To €200 or 2 BTC
- 100% Fourth Deposit Bonus – Up To €100 or 1 BTC
Receive a 100% bonus up to 1BTC or €100 plus get 180 free spins on deposits of $20 or 0.0008 BTC.
Receive a 50% bonus up to 1BTC or €100 on deposits of at least $20 or 0.0008 BTC.
Receive a 50% bonus up to 1BTC or €200 on deposits of at least $20 or 0.0008 BTC.
Deposit at least $20 or 0.0008 BTC and receive a 100% bonus up to 1BTC or €100
Bonus terms and conditions for the welcome bonus stipulate 50x wagering within seven days of activation. Additionally, free spins will be divided over the course of nine days and come with a maximum €50 withdrawal cap. Lastly, while game restrictions are minimal, they do exclude jackpot games.
The casino platform at Shambala Casino delivers a diversified collection of casino games everyone loves to play. For example, when you arrive at the lobby, you can choose to play baccarat, roulette, blackjack or poker. If table themed games are less to your liking, lottery games, video poker, and slots are available, as are BTC games.
As you might imagine, a major contributor to the casino platform are those found under the slots category. There are more than 3,500 slots to explore and while non-categorized, selecting a slot provider simplified the process of elimination. If interested in the newest titles, the new games tab is another excellent tool at your disposal. It reveals titles such as God of Fire Ultraways, Calavera Bingo, Western Tales and Queen of Alexandria.
The jackpot games are another interesting collection as they combine the excitement of big win games and progressive jackpots. Some of those include Funky Fruits and Leprechaun’s Luck, both known for their million euro jackpots. As for video poker, you’ll have your pick as both single and multi-hand games are available.
While you’ll not find Shambala casino demo options under each category, for the most part, they are optionable. Mostly, this applies to live casino games, but by registering, you are welcome to observe tables at your convenience. That is a great way to familiarize yourself with the wide Shambala’s games as it provides the flexibility to try new games.
One of the highlights of the casino platform is the option to play BTC games. It is not often we come across a newer casino providing this option. However, after examining the availability of BTC games, it was refreshing to see they include virtual all game variants. For crypto players, that opens the door to a world of possibilities and thousands of games.
Interestingly enough, Shambala has simplified its BTC game library by including a list of BTC game providers. Best of all, you can access and select your game preference by choosing from the list of game providers. With Play’n Go, Betsoft, NoLimit and iSoftbet contributing to that list, the quality speaks for itself.
The populating of a casino and the software providers it chooses plays an integral part in the casinos’ playability. More often than not, it also impacts how their customers view them as long-term betting partners. With over 40 software providers, Shambala clearly understands this importance and therefore populated their casino appropriately. Whether drawn to award-winning providers or attracted to new up and coming, the list below is impressive.
Playing in the Shambala live casino is one way to have a genuinely exhilarating experience playing casino games. During our evaluation of the live casino, it was discovered the live casino offers an ample supply of options. Like the other gaming categories at Shambala, the live casino includes a list of live casino game providers.
Along with ensuring diversity in game selection, it means you have access to names like Evolution and Ezugi Gaming. Moreover, beyond the fantastic variety of roulette, blackjack, and baccarat, you’ll find most other popular game categories. A sample of which includes hold’em poker, sic bo and three-card poker.
If you enjoy betting on live dealer game shows, you’ll appreciate the addition of titles like Dream Catcher and Crazy Time. Although just a sample, the odds are preferable the live casino will deliver, the entertainment you crave.
Shambala Casino Mobile Version
The Shambala Casino mobile version is one of the easiest ways to access casino games on any iOS or Android device. As there isn’t a Shambala casino app, you don’t need to download any software to access the casino. All that is needed is to open a browser and enter the Shambala Casino web address using the search bar. Afterwards, if interested, this step can be bypassed by adding the web app to your device’s home screen.
While not every game in the Shambala inventory is optimized for mobile devices, there are plenty of options. Those options include several thousand slots, video poker, card, lottery and live dealer games. Moreover, due to the large inventory, navigational options are inherent to the mobile casino. So too are other options such as the inclusion of BTC games, promotions, support, banking and VIP services.
Opening an account is quick and easy, and once confirmation of your email address, deposits are immediate. Best of all, when withdrawing via the mobile version, processing times are the same as the online version, anytime, anywhere.
Similar to other top-performing online casinos, Shambala Casino has made it easy to deposit and withdraw. Our analysis of the deposit and withdrawal methods available and their deposit and withdrawal minimums produced the following results.
|Payment Method||Deposit Minimum||Deposit Maximum||Time for Deposit||Minimum Withdrawal||Withdrawal Maximum||Time for Withdrawal||Taxes|
|Bitcoin||No limit||No limit||Instantly||0.002 BTC||0.4 BTC||Instantly||0%|
|Credit Cards||€20||€4000||Instantly||€20||€4000||3 - 5 banking days||0%|
|Litecoin||No limit||No limit||Instantly||0.3 LTC||60 LTC||Instantly||0%|
|Dogecoin||No limit||No limit||Instantly||0.1 DOG||100 000 DOG||Instantly||0%|
|Ethereum||No limit||No limit||Instantly||0.1 ETH||20 ETH||Instantly||0%|
|BitcoinCash||No limit||No limit||Instantly||0.001 BTC||100 BTC||Instantly||0%|
|Tether||No limit||No limit||Instantly||20 USDT||4000 USDT||Instantly||0%|
|Bank Wire Transfer||-||-||-||€200||€4000||5 - 7 banking days||0%|
Licensing and Regulation
Our Shambala review has confirmed the casino is in compliance with the terms of its Government of Curacao license. That means the casino meets its regulatory responsibilities and is able to provide a secure and SSL encrypted platform. While reason enough to have confidence Shambala is safe, there are other security enhancements in place.
One of the protective measures in place is the verification of player identities. While some find sharing such information intrusive, it provides safety of all and prevents the risk of fraud. Shambala further protects via firewall-protected servers, data and privacy policies and the refusal to share personal information. While these policies are mandated under its licensing responsibilities, it is refreshing that the parent company, Dama N.V, takes them seriously.
Shambhala Casino, and its partner company Dama N.V provide the opportunity to earn commissions by promoting the casino. The Partners.Casino program is the company that helps assist affiliates with brand recognition, and in return, they provide:
- Excellent traffic retention
- Marketing leading conversions
- Commissions structures between 25 and 45%
- 5% sub-affiliate commissions
- Accurate and analytical reports
- Dedicated professional marketing support
If interested in joining the Partners.Casino program it is best to visit their website. By clicking the “Become a Partner” tab, you can submit an application and, once approved, refer traffic and start earning commissions.
Frequently Asked Questions
Are there any active slot tournaments at Shambala casino?
No, slot tournaments are not available at Shambala Casino.
Will I have to sign up to use the “play for fun” mode at Shambala?
No, pre-registration is not required to access the “play for fun” mode at Shambala Casino.
Can I receive a Shambala casino no deposit bonus upon registration?
No, but you are welcome to register, deposit and claim a welcome bonus up to €500.
How can I update my profile information?
To update your profile information, log into your account, and select the “Edit profile” option.
Before I submit a withdrawal, must I submit copies of my personal documentation?
Due to Shambala Casino’s fraud prevention responsibilities, you must provide copies of your personal documents before withdrawal approval.
Can I log into my account via the desktop and mobile version simultaneously?
No, for safety and protection reasons, this is not allowed under the licensing regulations as stipulated by the government of Curacao.
Am I able to set a loss limit?
Yes, log in and visit the responsible gaming section to set a loss limit or limit your gaming sessions.
About Shambala Casino
As a provably fair website, Shambala Casino offers a premium destination where fun and relaxation go hand-in-hand. Operated by Curacao based Dama N.V., the casino offers an extensive game variety coupled with impressive rewards. With a forward-thinking operational mandate, Shambala incorporates the excitement of online gaming with cutting-edge cryptocurrency technology in a regulated environment.
While recognized as a new casino for 2021, Shambala is committed to delivering a licensed, fair, fun gaming destination. Mobile friendly, the casino accepts a dozen currencies, provides language-specific support and additional support via several social media channels.
For further information about Shambala, visit the site directly or contact its friendly support staff via live chat.
Customer care is available at Shambala Casino via email, live chat, social media and onsite messaging services. Available around the clock, support has proven itself to be effective. The most reliable and fastest of the support options was found to be live chat, although email responses were reasonable.
While we did not run into any problems requiring the assistance of support, we did rely on the FAQ section. This is appropriately populated with answers relating to bonuses, player accounts, games, currencies, deposits, withdrawals and security. Therefore, we left with a feeling of confidence that Shambala is adequately able to provide assistance when needed.
While Shambala Casino offers support options, email contact information is unavailable. Instead, they provide email communications via an internal email messaging service, in addition to the following methods of contact:
- Email: firstname.lastname@example.org
- Live chat
Our conclusion on the service provided by Shambala Casino comes in at a respectable 4.5/5. The site has been superbly designed to deliver a highly entertaining and organized gaming experience. While this may not break any moulds, it is suggestive of the quality of gaming one can expect navigating their superior game collection.
The fact the casino has opted to embrace cryptocurrencies is evident they are in touch with customer expectations. That deters attention from the minimal areas that could be improved, such as their mobile accessibility. However, this fits with the growing trend away from apps and should not be seen as a deterrent to the efforts made creating a welcoming and player-focused environment.