3.9
How the total rating is calculated?
QueenPlay Ratings
Design & Navigation
80%
Bonuses
76%
Games
80%
Jackpots
82%
Mobile Version
74%
Customer Support
87%
    QueenPlay +/-
  • Works with the best providers out there
  • An exclusive club in place
  • Generous promotions
  • Live Chat works limited hours
  • No demo mode for free play
    Options & Features
  • Slots
  • Video Poker
  • Live Dealer
  • Blackjack
  • Jackpots
  • Baccarat
  • Roulette
  • Lucky Wheel
    QueenPlay information
  • 2020
  • Malta
  • www.queenplay.com
  • MGA & UKGC
  • 324.429
    QueenPlay support
  • +442033189367
  • from here
  • care@queenplay.com
  • English, German, Finnish, Norwegian
  • Ask your questions here

QueenPlay Casino Review

QueenPlay casino is a relatively new online casino that has been in operation for about a year now. At QueenPlay Online Casino, players will be able to access various types of betting products, including online slots machines, virtual table games, live dealer games, and a good number of jackpot games. Besides these commons online casino categories, QueenPlay has gone further and introduced virtual sportsbooks, giving players more gaming and betting options.

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But to the average online casino gamer, it might be hard to immediately deduce what more another new online casino has to offer to the ostensibly crowded iGaming industry. However, from our years of experience, each operator has unique benefits, which can be more bonuses, newer games, or even a better customer experience. This is why we have dedicated our time to do this QueenPlay casino review to give you a clear picture of what to expect with this new operator.


Why Choose This Casino

  • Pros
  • Accepts plenty of payment options for both deposits and withdrawals
  • Has an amazing variety of live dealer games
  • Features a virtual sports betting section
  • Simple website layout that is easy to navigate
  • Cons
  • Lacks 24/7 customer support
  • No downloadable mobile apps

Queen Play casino

First impressions at land-based casinos are created by the glitzy casino lobbies oozing of luxury. The equivalent of this in online casinos is the website’s design and layout. The first thing you will notice with QueenPlay casino is its archetypical layout. The minimalist design uses a standard white background with black fonts. QueenPlay casino uses fuchsia as their brand color, adding some glamour to the website. This design is in stark contrast to the modern trends of dark website backgrounds and flashy neon banners.

But the simple design proves to be quite player-friendly navigation-wise. From the top of the homepage, you can easily locate the main menu with shortcuts to critical pages. The homepage also gives you easy access to the main games catalogue, which is arguably the most important part of an online casino. Further, the QueenPlay casino website is available in multiple languages, thus adequately catering to the diverse global market.


How to Register at QueenPlay Casino?

To get a good feel of QueenPlay casino, including sampling their games, you will need to sign-up for an account. Account registration here is a simple process that involves filling a two-page online form. The step we have outlined below should be a good guide for registering at QueenPlay casino in no time.

Queen Play casino signup form
  1. Step 1: On the QueenPlay casino homepage, click the blue ‘Join’ button.
  2. Step 2: A brief form will pop-up where you will need to type in your email address then pick your unique username and a strong password. Click ‘Next’ to proceed.
  3. Step 3: Next, you will type in your full name, gender, date of birth, address, phone number, and currency of choice. At this stage, you will also have the chance to add any special QueenPlay bonus codes you might have.
  4. Step 4: At the bottom of this second page, you will also need to read and agree to the casino’s terms and conditions.
  5. Step 5: Lastly, finish up your registration by clicking the green ‘Open Account’ button placed at the end of the registration form.
  6. Sign Up at Queen Play

QueenPlay Welcome Pack - 100% up to €200 + 100 Free Spins

QueenPlay casino signup offer

As hinted at the introduction of this QueenPlay casino analysis, one of the key attractions to new online casinos is the type of bonuses offered. QueenPlay casino makes an impressive first impression in this aspect by giving their new sign ups a welcome bonus worth €200 plus 100 free spins.

The rules on this QueenPlay welcome bonus are pretty straightforward. For instance, you will not have to source for some unique QueenPlay casino promo code for activation. Instead, all you have to do is make a first deposit of at least €10. The bonus will then be calculated as 100% of the amount you deposit and immediately credited to your playing account. The maximum you can receive as free play bonus money is €200.

Then, in addition to the free money, you will also get your first bundle of 20 QueenPlay free spins free spins. Subsequently, when making your second and third deposits, you will receive two batches of 40 extra QueenPlay free spins each. As such, you will eventually end up with a total of 100 free spins from the QueenPlay welcome bonus. But take note that the second and third free spins bundles will only be available to deposits of €20 and above. Upon receiving your free spins, ensure to check out the terms and conditions to confirm they are redeemable on which casino games.

This QueenPlay casino welcome bonus has a 35х wagering requirement. This means that if you make a withdrawal request before meeting this 35X rollover requirement, the bonus is automatically invalidated. You will have a 21-days validity period to wager your welcome bonus as per the wagering requirements fully. It is also important to point out that the maximum real cash wins you can withdraw will be limited to €500 only with this bonus.

Claim this Bonus


QueenPlay Casino Section & Games

Queen Play casino games

While the bonuses might attract many, the real thrill of online gaming lies in the types of casino games available. Therefore, the next stop for your QueenPlay casino review was at the games catalogue. Accessing the games at this casino is quite easy as the whole catalogue is laid bare on the homepage. From the QueenPlay casino overview we did, there are nearly 1,000 casino games listed here. The casino’s design allows you to sort out the games based on categories such as Slots, Table Games, Jackpots, New Games, and Featured Games. You can also opt to view the games in alphabetical order by clicking the ‘A-Z’ icon neatly placed in the casino’s menu. Alternatively, if you already have an idea of the games you want, you can type in the game’s name in the casino’s search bar and avoid scrolling.

One thing clearly evident from our QueenPlay casino review is that slots are actually more than any other types of games offered here. You will have the chance to sample several hundreds of slots, including some popular titles such as Book of Dead, Gonzo’s Quest, Immortal Romance, Lara Croft: Temples and Tombs, and Game of Thrones. Besides these popular titles, you can also discover plenty of other newer online slots by checking out the ‘New Games’ category. As we will be reviewing later on in this article, QueenPlay casino works with multiple software providers, so you will always something new to try out in this category.

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For those who prefer playing table and card games, QueenPlay casino has about 40 different types of blackjack, baccarat, online poker, and roulette. Though the selection here is relatively much smaller, it includes the most popular of these table games such that you will not fail to find something catchy to try out. It is also worth pointing out that QueenPlay casino is home to about 17 different jackpot games. It is actually awe-inspiring to find some popular jackpot games here, such as Divine Fortune, Redeem the Dream, and Leprechaun Goes to Hell.

In addition to the regular online casino games, QueenPlay casino has gone a step further and created a virtual sportsbook. This is a section where you can place bets on various virtual sports. The betting format used here follows the standard betting markets on real-life sports. The only difference is that these virtual sports are concluded much faster, giving you faster payouts than real sportsbooks. Some virtual sports you can bet on here include virtual horse races and virtual football leagues.


QueenPlay casino with Live Dealers

Queen Play live casino

QueenPlay casino further gives players more gaming and betting options in addition to the regular games that we have reviewed so far. To access this section, start by clicking the ‘Live Casino’ tab on the main menu section. This will lead you to a new page with a totally different gaming atmosphere. All the games in this section are played out like real-life casino games. This means that you will have a live croupier handling each of the live casino games. Each of the games is played in a live studio designed to resemble an actual Vegas casino. You can join this live gaming action through the video feeds, which come complete with live chatting rooms to interact with other players.

In addition to the impressive designs, the games’ selection also reflects what you would get in a land-based casino. You will have well over 120 live dealer games, including blackjack, roulette, poker, and baccarat. You will also find an impressive lineup of some entertaining live TV game shows such as Dream Catcher, Monopoly Live, and Mega Ball. All these live dealer games give allow you to make real money bets, with the possibility of winning real cash prizes.

If you are new to the live dealer concept, you can easily get the hang of it using the ‘Help’ button embedded in each of these games. But note that unlike the regular casino games, these live dealer games do not have the free demo mode, so you have to make real money bets to start playing.


Software Casino Providers

The quality of games a casino offers largely depends on the software developers they work with. Rather than opting for some proprietary software, QueenPlay casino works in partnership with other third-party developers. This allows QueenPlay casino players to easily access the myriad popular games mentioned above, including some highly rewarding progressive jackpots.

For a better illustration, we have compiled the list below showing all the software developers that QueenPlay casino work with to deliver their impressive collection of casino games.


QueenPlay Mobile Version

Queen Play casino app

Mobile gaming has emerged as a significant factor when choosing an online casino. More people prefer the convenience of using their mobile phones and tablets as opposed to desktop websites. As a result, our review of QueenPlay casino went a step further to confirm any mobile gaming options available here. Unfortunately, you will not find any downloadable QueenPlay casino mobile app for neither iPhones nor Android devices. But this lack of downloadable apps does not necessarily spell doom to the concept of QueenPlay mobile casino. Instead, players can still use the mobile site version.

This means opening the standard QueenPlay casino website on your mobile browser. The casino’s website has already been optimized for mobile browsing, so it will automatically adjust to fit the smaller screens on smartphones and tablets. The games are also compatible with mobile devices, including interactive live dealer games. Therefore, you will easily access your favorite casino games on the go without having to search for some special .apk installation files for the casino app. This easy access for all mobile devices stands out as the main advantage of using the QueenPlay casino mobile site version instead of the downloadable mobile casino apps.


Payment Options

When it comes to loading funds to your QueenPlay casino account, you will have a relatively easier time. From our QueenPlay casino analysis, we can confirm you will be allowed to choose from more than a dozen payment methods, including e-wallets, cards, and even direct bank transfers. Most of these payment options can still be applicable when making withdrawals too. Also, the QueenPlay casino cashier accepts multiple currencies. But the availability of some currencies will depend on the payment method you opt to use. The table below is a detailed summary of how the QueenPlay casino cashier operates, including the timelines associated with each payment method.

Payment MethodDeposit MinimumDeposit MaximumTime for DepositMinimum WithdrawalWithdrawal MaximumTime for Withdrawal
Visa LogoVisa€10Not StatedInstant€10€7.000 / month4-6 Business Days
MasterCard LogoMasterCard€10Not StatedInstant€10€7.000 / month4-6 Business Days
Bank Wire Transfer LogoBank Wire Transfer€10Not StatedInstantNot Stated€7.000 / month6-8 Business Days
Klarna LogoKlarna£/€10Not StatedInstantN/AN/AN/A
Trustly LogoTrustly€10Not StatedInstant€10€7.000 / month3 Business Days
Skrill LogoSkrill€10Not StatedInstant€10€7.000 / month3 Business Days
Skrill 1-Tap LogoSkrill 1-Tap€10Not StatedInstant€10€7.000 / month3 Business Days
Neteller LogoNeteller€10Not StatedInstant€10€7.000 / month3 Business Days
EcoPayz LogoEcoPayz€10Not StatedInstant€10€7.000 / month3 Business Days
PayPal LogoPayPal€10Not StatedInstant€10€7.000 / month3 Business Days
Rapid Transfer LogoRapid Transfer€10Not StatedInstant€10€7.000 / month6-8 Business Days
GiroPay LogoGiroPay€10Not StatedInstantN/AN/AN/A
Interac LogoInteracC$10Not StatedInstantN/AN/AN/A
EasyEFT LogoEasyEFTR160Not StatedInstantN/AN/AN/A
Astropay Card LogoAstropay Card€10Not StatedInstant€10€7.000 / month3 Business Days
MuchBetter LogoMuchBetter€10Not StatedInstant€10€7.000 / monthInstant
Euteller LogoEuteller€10Not StatedInstantN/AN/AN/A
Zimpler LogoZimpler€10€800InstantN/AN/AN/A
EPS LogoEPS€10Not StatedInstantN/AN/AN/A
Paysafe Card LogoPaysafe Card€10Not StatedInstantN/AN/AN/A
Instadebit LogoInstadebitC$10Not StatedInstantN/AN/AN/A

Security & Protection

From our analysis, it seems player safety is taken very seriously at QueenPlay casino. The casino’s systems are secured using 128-bit SSL encryption technology. This encryption ensures that players’ data is securely transferred and stored in the QueenPlay casino servers. QueenPlay casino is licensed and regulated by the Malta Gaming Authority, which means all their practices, including handling player data, have to comply with the regulator’s guidelines. Additionally, this licensing means that all personal data you share with the casino is handled as per the EU data protection laws’ requirements. The casino also gives you the right to request your data to expunged from their systems if you so wish.


Affiliate Program

Besides making money from the casino games, you can also use QueenPlay casino as your side job and earn some extra income. This casino has a robust affiliate program that pays monthly commissions based on the number of players you convert through your online marketing tools. However, take note that the QueenPlay casino affiliate program is managed by Mr.Play Partners, a bigger affiliate marketing company with several brands under their care. Consequently, all your affairs as an affiliate partner, including the signing up process, are handled from the Mr.Play Partners website.

Not to worry, though, as Mr.Play Partners will accord you all the assistance needed to have your affiliate business running. Interestingly, in addition to earning money by referring players, you will also be rewarded with a 25% commission for new affiliates you introduce to the program. If this sounds like a lucrative business idea to you, you can start by visiting the affiliate program.


FAQ

Is QueenPlay a legit casino where I can safely play with real money?

Yes, QueenPlay is a licensed online casino that is regulated under the laws of the Malta Gaming Authority

Must I have a QueenPlay Bonus Code when signing up as a new player?

Even though there is a provision for adding a promo code when signing up, you do not necessarily have to add any QueenPlay promo code to sign up. You can skip this step and still proceed to sign up.

Is the QueenPlay casino welcome bonus available to all players?

Generally, the QueenPlay sign-up offer we described earlier is available to all new players, except players signing up from the U.K.

How can new players get the QueenPlay no deposit bonus upon signing up?

Unfortunately, there is no QueenPlay deposit bonus on offer at the moment. Alternatively, new players can go for the QueenPlay casino welcome bonus.

Can I make real money deposits through the QueenPlay casino mobile site version?

Yes, the mobile site version allows you to safely make real money deposits through the same payment options available on the desktop site.

Will I earn any loyalty points for regularly playing at QueenPlay casino?

Yes, you will earn valuable loyalty points for regularly betting at QueenPlay casino. These points can be redeemed for more bonus money or even help you get invited to the exclusive QueenPlay VIP club.

Will I get any Bitcoin games at QueenPlay casino?

Currently, QueenPlay casino does not accept payments in Bitcoins or any other cryptocurrencies. You will, therefore, not find such games here.

Does QueenPlay casino have any measures to help regulate my gambling habits?

Yes, from your QueenPlay casino account, you will have several tools to control your betting habits, including setting deposit limits and self-exclusion periods. Further, QueenPlay casino will help by referring you to professional organizations that can help with problem gambling.


About QueenPlay Casino

QueenPlay casino is owned by Marketplay Ltd., which is based in Malta. However, the online casino’s day-to-day operations are handled by Aspire Global International Ltd., which is also based in Malta. As we have hinted severally in this QueenPlay casino analysis, this casino is licensed and regulated by the Malta Gaming Authority. Additionally, since the casino accepts players from the U.K, they have obtained a second license from the U.K Gambling Commission. This further serves to rubberstamp that QueenPlay is a legit online casino where you can play without any fears.


Customer Care

Our review of QueenPlay casino would be incomplete without evaluating the quality of customer services offered. To assist customers with their issues, QueenPlay casino has put together one of the most comprehensive FAQ pages we have interacted with. From the casino’s FAQs section, you will get answers to virtually any issues you might be facing. But if you still need to be in touch with a customer service representative, you can use the live chats button to initiate a conversation. Take note that this casino does not offer round-the-clock support. Instead, the team is only available between 0800 CET and 0000 CET. If you cannot wait for the live chat window to be active within this time slot, you can drop the team an email, responded within 24 hours.

Contact Details

To contact the customer care department, you can either reach them via email or live chat. The live chat icon is at the bottom-right of the casino website. If you prefer email, you can use this address, and the team will give you a response within 24 hours


Final Verdict & Casino Rating

Even though QueenPlay casino is quite new, they seem to be doing many things right. Our review of QueenPlay casino also involved comparing the platform to other established online casinos, and it turns out this is a casino worth trying out. The selection of games is quite detailed, including all categories one would think of. The live dealer section is imposing with lots of games to choose from. The most notable disadvantage with QueenPlay casino is the lack of downloadable mobile apps, even though you can still use the mobile site version. The casino should also consider having a customer support team available 24/7, considering they serve players from different time zones.

From our assessment, our overall QueenPlay casino rating is 3.9/5.

Join QueenPlay Casino

One review for Queen Play Casino Review & Test

  1. Sa
    Sava M.N.
    01.02.2021 at 8:45
    5/5
    A bit underrated casino. Loved it
Expert
Katerina Gadzheva

Katerina Gadzheva

Kate is a content writer and is the author behind many of the reviews, articles, and news you will comes across on betenemy.com. Her main responsibility entails researching and analyzing the services of online bookmakers and creating high-quality content for them.