A Betenemy end user may share opinions and information about free bets, get reviews of bookmakers, check the match statistics, compete to be the most successful on all our sports matches, search tips and share opinions about sports matches on this platform. You can check for more details about our services in our Terms and Conditions.
2. Data Controller and Data Subjects
3. Types of Data and Reasons for Processing
We may process different categories of personal data provided by you so that we can provide the best services to you, maintain and secure regular functionality of Betenemy and improve your experience with our various services. Further details about the various data forms we process and the purpose for which we process the data are provided below.
3.1. Identifications data
Personal Identifiable Information (PII) – After you have created an account on Betenemy, we process your display name, username, email address and the ID our system assigns to you. We may equally process your mobile phone number, phone, number, address, first name, and last name, provided you prefer to provide them in your profile. Also, there are circumstances under which we request for a copy of your government-issued ID, like passport, to help us verify your identity.
We process your PII to enable us to differentiate between you and the other registered users on our platform, Betenemy. We use your email address to communicate with you about changes to our services, your account and also to send you to push notification and newsletters, which are subject to your request.
You can choose whether or not to provide your real mobile phone number, phone number, address, forename, and surname. The information may add to how your account with us is personalised and how we communicate with you. If you are entitled to a price after winning any of our competitions, we will request for a copy of your ID, your phone number, first name, and surname; this will help us to verify your identity and also send your prize to you.
Electronic identification data – After you have logged into your account on Betenemy, we will also process your device’s IP address, as well as, the operating system you are using and the login time. Social tokens will be generated if you use social networks to log in; the social tokens function as your authentication data processed any time you want to log in via social networks to Betenemy.
If you prefer to log in via a social network, we will not use any detail made available on your social network profiles and accounts. We will generate social network token for you if you log in through your social interwork account and use the token only to authenticate your account.
3.2 Special financial data
Financial Identification Data- We will process the details of your PayPal/Skrill account if you are entitled to a cash prize. We will then add the detail to your account with us. The data is required to send you the prize.
Images – You can decide to upload a picture to your account profile. It can be any photo of your liking, including a photo of you. The photo uploaded is stored for personalisation of your account profile.
3.4 Private habits and interests
Tips – Some of your activities on our platform, including the posting of tips, require the public use of information. After you have posted the advice, we are compelled to process some of the details of the said tip, like your clarifying comments about the tip, tip language, the events related to the tip, its time and date.
We equally create statistics talking about how successful your tips have been, as well as, details required for competition among or tipsters for confirming which of them is rated highest as regards successful predictions.
The details processed by us about the tips posted by you are essential to create tips and make such tips available to our visitors and users at Betenemy. It is also used to ensure fair and transparent competition among our tipsters.
Preferences – We process the details of the tipsters you are following on Betenemy without forgetting about the information related to your personal interests, like the service you use her and the contents you prefer on our website.
We may equally process the data completed by your in the ‘About us‘ page of your personal profile; such data may include a description of the details about your social network, accounts, your interests and yourself.
Details of your tipsters and followers are made available to every visitor and user of Betenemy. We value your transparent since we see each tipster, visitor or potential tipster as deserving an opportunity to measure the reliability and success of each of the tipsters. Or tipsters can equally share the knowledge they have obtained with others.
5. How We Protect Your Data
We do not retain or collect your personal data longer than it is necessary for the purpose we have explained above.
We use organisational and technical measures in liken with good industry practice to ensure adequate security for your personal data against unlawful or accidental loss, theft, alteration, access or unauthorised disclosure, unauthorised use and also against every illegal form of processing.
6. Your Rights
You have the right to certain pieces of data regarding your data processing and association with us. This also includes our contact details and identity, the purpose or reason for processing personal data, the legal basis for this we do this, those who receive the data and other related data required to ensure transparent and fair processing of your personal information.
6.1 Right of access
You are entitled to confirmation from us regarding if or not your personal details are being processed or not. You also have the right to be informed about the processing of the data, as well as request access to the data where applicable.
6.2. Rights to rectification
You are entitled to requesting deletion of any inaccurate personal data about you. Bear in mind data processing purposes. You are also entitled to having incomplete personal data completed, as well as inaccurate data correction.
6.3 Rights to erasure (Right to be forgotten)
You have the right, though in limited circumstances, to request the erasure of the information we have about you. They are as follows:
- Where the data needs to be erased for compliance with a legal obligation.
- Where the data has been processed unlawfully
- Where you raised objections against data processing, and there is no legitimate ground for overriding to continue
- Where you have already withdrawn consent for your data processing, and there is no lawful basis to continue the data processing.
- Where we do not need the data again for the intended purpose.
- We will be free from this obligation if it is not possible to comply with or would need disproportionate effort to prove.
6.4. Rights to restrict processing
You have the right to prevent us from processing your personal data in the circumstances below:
- If you contest the accuracy of the data, we can restrict processing for the necessary period so that we can verify the accuracy.
- The processing is illegal, and you can ask for a restriction in place of an erasure.
- We do not need the data for its original purpose, but it is still required for connection with defending, exercising and establishing legal rights.
- If you do not want the processing of your personal data while waiting for verification of our legitimate data processing interest supersedes your freedom and fundamental rights.
6.5 Right to object to the processing of your data
You are entitled to object the processing of your data by us at any time on any ground you deem fit. We will be compelled to do your building in this regard, except we have an overriding legitimate ground to continue processing the data or if there is a need for continuous processing to defend, exercise or establish legal claims.
6.6 Right not to be the subject of automated Decision Making
You have the right to resist the processing of your data by us for automated decision making in case such processing will produce legal effects that concern you or cannot be processed for automated decision making. You equally have the right to ask for human intervention to automated decision making about you.
6.7 Rights to data portability
Under some circumstances, you can receive your personal data that you have sent to us in a machine-readable, commonly used and structured format; that is, digital form. You have the right to ask us to send the data to another person without any hindrance from us, provided such transmission is feasible technically.
6.8 Right to withdraw consent
We need you to consent before we can send push notifications and emails with newsletters containing the latest offers and tips to you. You are free to withdraw the consent at any time without any prior reason or charge to you.
Withdrawing your consent has no effect on the lawfulness of data processing based on the consent proper to the withdrawal. We will have no means of sharing offers, news, and tips with you after the consent withdrawal.
6.9 How to opt-out
You should do the following if you want to opt out from receiving tips, offers, and newsletters from us:
- Click on the link provided to unsubscribe; the link is located at the bottom of all the emails we send to you.
- You can equally unsubscribe from the page for preference centre.
You can use your browser settings also to turn off push notification. Kindly visit our website for more information on how you can opt-out of Web Push.
6.10 Right to lodge a complaint
If you feel that we have breached your personal data rights, you can lodge a complaint with the data protection authority in your locality. The place in which the alleged infringement took place or your place of residence will determine the appropriate data protection authority to contact in the EU Member States.
We are domiciled in BULGARIA. Consequently, you can get in touch with the Bulgarian Data Protection Agency.
6.11 How to Exercise Your Rights
7. Data Retention
Even if you decide to delete your account with us, we will still store up your data in our database. In this instance, we will not display your profile data publicly. The tips already posted by you before deleting your account will remain accessible to our visitors because we have the right over the intellectual property. However, we will depersonalise the remaining tips. As a result, you can easily link the tips with your personal data.
You can send us a request to delete your data from our system; the required process is described above.
8. Who Your Personal Data Can Be Shared With
We may have to share your personal data with a third party. Third parties are categorised below:
- Members of our organisation. Bear in mind that we are responsible for determining the means and purpose of the data processing and also deciding the particular data that will be processed by other members of our company.
- Entities helping us to provide and develop our services regularly, like development, marketing, maintenance, and analytics. These entities are permitted to process your data as necessary for performing delegated tasks. Bear in mind that we are the only people that can determine the means and purpose of data processing and we also have the sole responsibility to decide the data to process for carrying out delegated tasks.
- Law enforcement agencies and public authorities when we are permitted or required to do so legally.
9. Transfer of Your Data to Third Countries
We may have to send your personal data beyond the boundaries of the European Economic Area to offer our services regularly and or to develop those services further. We take all the necessary measures to safeguard and protect the data according to the data protection laws applicable, especially GDPR.
We may transfer your personal data to a recipient in a country approved by the European Commission as having a high level of data protection.
If we transfer your data to the US, we will follow the Privacy Shield mechanism rule when doing that.
Whenever it is necessary, we will finalise with those how to receive your data the Data Protection Agreements. The agreements will include the Standard Contractual Clauses from the European Commission that obligates the receiver to make available the proper protection and also implement the right safeguards in line with the data protection law applicable, especially GDPR.