How to open an account on Pinnacle – step by step
- To start the Pinnacle registration process, click the orange Join button found in the top right-hand corner of the screen.
- Select your country of residence, enter your email address and create a password for your Pinnacle account.
- After this you will be asked to enter your full name and date of birth.
- The next page will request details of your home address, contact phone number, and preferred currency.
- Click the Join button to submit your registration form.
After registering, Pinnacle will send a verification email, which is valid for three days, to the email address you provided. Click this link, or copy and paste it into your browser, in order to activate your account.
Upon doing so you will receive another email containing your new Client ID, which is effectively your Pinnacle username. You can then use this, or your email address, in order to login to your account.
If the verification link has expired, you can request a new one by clicking the link found on step one of the new customer registration form.
For a Pinnacle client to have their account fully verified, they need to provide valid proof of identification and residency. A government-issued document, such as a passport, driver’s license or national ID card can be used for verifying your name and date of birth. Proof of residential address can come from anyone the following document types providing they are dated within the last three months: utility bill, medical bill, medical insurance, property receipt, rental agreement, bank statement, or government document.
You can upload these documents by selecting the verification button on the left-hand menu while on your account hub.
If depositing by credit card, you may be asked to provide the front and back of the card used to make your payment. For security purposes please cover up the CVC code and only reveal the first 6 and last 4 digits of the long 16-digit number.
Any card used will be saved on the system for future use. Saved credit/debit cards are encrypted to the highest PCI security standards.
Just underneath the box where you would normally log in, click ‘password’ where it says ‘Forgot email or password?’. You will then need to provide your email address and then the answer to your security question. Answer correctly and Pinnacle will send a temporary password to your email inbox.
How can I open an account on Pinnacle mobile?
- Registering on mobile works virtually the same as it does on the desktop site.
- Open Pinnacle sports on your mobile browser.
- Click on Join to start the signup process.
- Fill out the registration form with your personal details.
- An activation link will be sent to your email inbox.
- If it doesn’t arrive within a minute or so, check your spam folder.
Mirror Links for Pinnacle
As Pinnacle does not have the licence to operate in every country, there are some players who can not access Pinnacle without the aid of a mirror site. Whenever the main Pinnacle domain is blocked, these mirror sites create an alternative that often goes unnoticed by the censors. The below mirror links allow players from all over the world to access Pinnacle’s services:
Important Terms & Conditions for new registered members of Pinnacle
- Pinnacle reserves the right to suspend or restrict wagering until verification documents are provided, should they request them from you.
- All payments made to and from your account will be made using the currency you select at the registration stage. After making your first deposit, the currency cannot be changed.
- Customer funds are held in a separate account from operational funds meaning Pinnacle can always meet its financial obligations to customers.
How to protect my account in Pinnacle from limiting or banning?
Ensure you always have access to the email account linked to your Pinnacle account. Should Pinnacle be unable to reach you via email, your account may be suspended until the problem is resolved.
At no point are players allowed multiple accounts and this includes having relatives, affiliates or third parties operating them on your behalf.
To stop anyone gaining authorized access to your account, Pinnacle recommends changing your password on a regular basis to keep it secure.
Can I close my Pinnacle account?
To close your Pinnacle account, head to the main menu of your profile and select account deactivation from low down in the left-hand menu. Here you will have the choice of closing your account for a set duration of time or permanently.
How to edit my account details in Pinnacle?
On your account hub, there is a section for ‘Personal Details’. Here you can update your home address and telephone number. In order to change the registered email address, you will need to speak to the customer service department.
How to get Pinnacle welcome bonus for new players?
Suprisingly, Pinnacle does not offer any kind of registration bonus. This absence of a new customer promotion is out of the ordinary for an online sportsbook but Pinnacle hope that their range of other features is enough to attract new customers to their brand.
How can I make a bet on Pinnacle?
Add any selections you make to your bet slip, available on the right-hand side of the screen, by clicking the corresponding odds. For single bets, place either the amount you want to stake or win and the other box will automatically be calculated and populated. For multiples, you must select which bet type you want, presented in numerical form, for example, 1’s x 5 or 5’s x 4. Whichever option you choose, enter your stake (per line) and the total stake will feature underneath. Click ‘confirm’ to finalise the wager.
How can I make a bet on Pinnacle mobile?
The only difference about placing bets on mobile as opposed to a desktop computer is that the betslip is not always visible on screen. In order to open the betslip you just need to click the link at the bottom of the screen. When accessed, click either the singles, multiples or teasers tab, type in your stake and tap place bets to get it locked in.
Why should I open a new account at Pinnacle?
Benefits of signing up at Pinnacle
- Verification is rarely requested upfront, allowing you to place bets as soon as your funds have cleared.
- You can fund your account via a wide range of payment methods.
- Online registration is a fast and straightforward process.
- Friendly customer service personnel are on hand to assist 24 hours a day, seven days a week.
- You will get immediate access to highly competitive odds.
How to make deposits and withdrawals?
The range of payment methods available to you depends on your country of residence and chosen currency. The table below includes many of the most popular methods but there may be others you can select from.
|Payment Method||Deposit Minimum||Deposit Maximum||Time for Deposit|
|Bank Wire Transfer||£85||No Maximum Limit||Instant|
|Skrill||£10||Dictated by bank||Instant|
|EcoPayz||£10||Dictated by bank||Instant|
|Instant Bank Transfer||£50||£7,500||24 hours|
|Payment Method||Withdrawal Minimum||Withdrawal Maximum||Time for Withdrawal|
|Bank Wire Transfer||£1,000||No Maximum Limit||Instant|
|Paysafe Card||£25||Dictated by bank||Instant|
|EcoPayz||£10||Dictated by bank||Instant|
|Instant Bank Transfer||£50||£5,000||24 hours|
Skrill, Neteller, Entropay, Bank Wire Transfer, Paysafe Card, EcoPayz, Trustly, Instant Bank Transfer
*All customers receive one free withdrawal each month. Any additional transactions per calendar month will occur the stated fee. On top of this you will be charged a 3% processing fee should you not roll over your deposit three times.
Most deposit methods are free but there is a fee of 3.45% and 2% on Paysafecard and QIWI Wallet payments respectively.
How do I activate my Pinnacle account?
Simply click the activation link sent to your email inbox once you have registered.
Is Pinnacle licensed and secure?
Yes, Pinnacle is fully licenced by the Malta Gaming Authority under the Gaming Service Licence MGA/B2C/290/2015. They also operate a secure site that encrypts personal data at all times.
Can I have two Pinnacle accounts?
No, under no circumstances can you have more than one account with Pinnacle.
Is there Pinnacle sign up promotion?
Unlike most online sportsbooks, Pinnacle do not provide a sign-up bonus for new customers.
How long does it take to get my account verified on Pinnacle?
Account verification usually takes around 72 hours.
What are the documents required for Pinnacle?
You may need to provide proof of your identity and/or address by uploading copies of the documents stated in step 1.2.
Why should I use Pinnacle mirror link?
You should use a mirror link if you want to play at Pinnacle but the www.pinnacle.bet domain is blocked for you.
Established in 1998, Pinnacle is a brand with more than two decades of experience in the online gaming industry. Initially beginning as Pinnacle Sports, they rebranded to simply Pinnacle in 2016 after acquiring the pinnacle.com domain name.
Although they are going strong, their long spell of success has not been without its challenges. In 2007, new legislation effectively forced Pinnacle to pull out of the US market despite 60-65% of their customers residing there. Then, in 2011, they had to stop offering poker in the EU as their Curacao licence was no longer acceptable.
There is a fantastic FAQ section available to customers at Pinnacle which provides many answers to account/registration queries. Customer service personnel can also assist on all things registration-related and we found their levels of service to be very high.
Contacts for Questions
On the Pinnacle support page, you can access live chat help 24/7 by clicking the blue speech bubble. Alternatively, you can direct any issues you face via email to: firstname.lastname@example.org.
Final verdict on Pinnacle registration review
Creating an account at Pinnacle posed us no issues whatsoever. The activation link was fired off the moment we submitted our details, allowing us to make a rapid deposit into our account. Whether on mobile or PC, we are sure you will find the registration process a breeze. If you do need help however, excellent support is on hand around the clock. The only real downside is that new customers are not able to redeem any kind of introductory offer, which is a rare sight in today’s market. But the great value betting odds go some way to softening this blow.Overall rating: 4/5