Unlike many online gambling websites we review, NEO.bet does not have any kind of casino. What they do offer, however, is a very impressive sportsbook, one which comes packed with additional features and a competitive welcome bonus. On top of this, users at NEO.bet can bet on an impressive array of 9,000 live sporting events every month from a wide range of sports.
There is still a place in today’s market for a strict sports betting experience, but how does the NEO.bet offering fare against the more established names in the industry?
- Select the ‘Sign up’ button, situated in the very top right-hand corner of the screen.
- Enter your email address, mobile phone number, country of residence and create a secure password.
- After completing the above, confirm that you are over 18 years of age and that you accept the terms and conditions. You can also enter a NEO.bet bonus code at this point but it not required for those seeking the standard welcome package.
- Click ‘Register’ and you will see a green tick confirming that your registration is confirmed.
- You will then asked to click the ‘personalise account’ button, allowing you to add all your personal information. This step required to claim the welcome bonus.
Website review – layouts and navigation
With the exception of the large banner that rotates through the centre of the screen, NEO.bet rather resembles a large spreadsheet. It is not the most attractive site as a result but all the odds are smartly laid out and navigation is incredibly simple. The range of sports is located across the top menu, while within each sport every competition is separated into a collapsible and expandable sub-menu. There is also a handy search tool which can be used to locate live and non-live fixtures quickly.
Despite its plain design, there is a decent level of customisation on offer at NEO.bet. Users can turn on scroll arrows at the bottom of the page, graphics representations of probabilities as well as having the option to toggle advanced features. The latter choice is turned on by default, but users on very old devices or slow connections should turn it off. On the settings menu, users can also alter the time zone to whichever they prefer.
Across the very top menu, there are the links for the sportsbook, live bets and recent match results, all of which presented in the same style. Results are not something we tend to see regularly at a sportsbook, but it can be a useful tool, especially as NEO.bet highlight all the ‘winning’ bets and the odds at which they offered. One other helpful tool is the ability to favourite particular matches or teams for quick access. That can be done by clicking the star button either by the date (to save the fixture) or the one beside the relevant team/player.
Betting on Sports
On the sportsbook homepage, users will see odds from a selection of the main markets, but in many instances, there are plenty more betting options from which to select. Simply click on the fixture and in the right-hand column all the options will appear in a slightly squashed form, divided into relevant categories.
As for the number of markets you will find, this is an area where we would like to see a little improvement. Football is the exception as with top-flight matches the choice is often healthy, and you often see relevant stats accompany individual bets; for example, that there have been under 2.5 goals scored in Manchester United’s last six matches. Such tips are rarely spotted across other sports though, and you will not find the same range of bets either with only the main markets typically covered (usually around five to 15 betting options are given).
NEO.bet falls a little short when it comes to offering competitive prices. Matches in top football leagues such as the Premier League or the Bundesliga only tend to have payout rates of between 91% and 92%, and similar percentages seen across tennis and ice hockey.
Things do improve for basketball, however, which has payout rates exceeding 95% on occasion and often close to 93% for games outside the NBA. It is rather the exception to the rule though as in most other instances NEO.bet is a little below average.
Users have three choices when it comes to the odds format: fractional, decimal or American. It should satisfy the vast majority of customers.
By law, players based in Germany must pay a 5% tax on sports betting winnings, but this is refunded by NEO.bet when placing a successful combi bet. The 5% extra profit is automatically applied and will mark at the very bottom of the bet slip.
Starter Bonus – 200% up to 50 EUR
After registering and entering your details, click the bonus tab at the top of the screen to access the starter bonus for new customers. Before you can redeem it, however, you need first to verify your mobile phone number. Enter the TAN (temporary authorising number) sent to your device and then the 200% deposit bonus worth up to €50 will be made available. There are only a few rules attached the bonus funds, as we detail below:
- Customers must place their first deposit worth €10-€25 via Trustly, credit card, Paysafecard or bank transfer.
- To claim the maximum bonus of €50, users must deposit €25, giving them a total of €75 to play with.
- Before the bonus can be withdrawn, it needs wagering five times.
- For a bet to count towards the wagering requirement, it must be placed at odds of 1.5 or higher.
- Players have 100 days to meet the rollover requirement otherwise their bonus and any winnings produced by it will expire.
- The bonus is strictly one per person, family, household, home address, email address, IP address and credit card.
When it comes to coverage of live events, NEO.bet puts in plenty of effort. Users will find a large number of fixtures covered here even across minor sports such a water polo and badminton. The number of additional markets tends to fluctuate, but in some instances, there are more than are made available pre-match. It is largely thanks to the range of quick bets such as the race to x points or the winner of the next game.
These extra markets are very welcome given the level of bet customisation possible at NEO.bet. The personal bet configurator discussed below is also valid for use on in-play bets. There is plenty to like about NEO.bet’s live event selection from a purely betting point of view, but it does come up very short when it comes to helpful match stats.
Users are limited to an absolute minimum of information. Football matches, for instance only include a card and corner count while many other sports just include the score. Additionally, there is no live match tracker for any sport, which is rather disappointing.
Being able to cash out is such a common feature across modern-day sportsbooks but very few matches NEO.bet when it comes to execution. Players here find themselves with the utmost level of control courtesy of the sophisticated cash out system. Users can see how the odds of their chosen selection has fluctuated throughout the match, allowing them to make more informed decisions about when, or indeed if, to pull their bets.
As well as a full cash-out option, partial cash out is also available, and it is something that can be activated automatically. For each bet, players can set minimum cash out limit, and the bet will only be sold when it reaches or exceeds this amount. Similarly, there is also an option to set a lower limit, and the moment the cash-out offer falls below this amount, it will be sold. Alternatively, you can set notifications when either your lower or upper limit met.
Personal Bet Configurator
This excellent feature is perfect for any players who love an ambitious accumulator. It allows them to combine selections from within a particular game with several others from others matches. Not only this but for the chosen selections, you can either have them as an ‘and’ selection or as an ‘or’ selection. To use an example, you could pick Liverpool to win and over 3.5 goals along with Bayern Munich to win or 0-0 draw in the very same bet. As you can see, players at NEO.bet have the opportunity to create incredibly customised wagers.
Live streaming services
Whether you are a serious in-play gambler or you just enjoy watching sport, live streams are always a welcome addition to any sportsbook. Often something provided only by the bigger names in the industry, and you will not find any streams at NEO.bet. Given the limited supply of extra features across their live betting page, we would not expect to see it feature anytime soon either.
Much like with live streams, we are not anticipating the launch of a casino at NEO.bet shortly. They appear happy sticking with what they know and not forking out the costs involved with hosting a wide range of casino games. If they were to do so, they would have to apply for an additional gaming licence as NEO.bet owners Greenvest Betting Limited is not permitted to offer casino games at the time of writing.
Options for deposits and withdrawals
Here is the range of deposit and withdrawals methods customers can use at NEO.bet.
|Payment Method||Deposit Minimum||Deposit Maximum||Time for Deposit||Taxes|
|Bank Wire Transfer||€10||no limits||2-3 Days||Free|
|Neteller||€10||€1,000||immediately||3% of your deposit|
|Skrill||€10||€1,000||immediately||3% of your deposit|
|NeoCoin||5 N||200 N||immediately||Free|
|Payment Method||Withdrawal Minimum||Withdrawal Maximum||Time for Withdrawal||Taxes|
|Bank Wire Transfer||€20||€20,000||1-3 Days||Free|
|Neteller||€20||€10,000||immediately||3% of your deposit|
|Skrill||€20||€10,000||immediately||3% of your deposit|
Trustly, Visa, Skrill, Neteller, Bank Wire Transfer
Most payment methods are free of charge, but Skrill and Neteller deposits come with a 3% fee. Also, only two bank transfer per calendar week do not carry a charge. Any additional bank transfers after this come with a fixed €5 fee each time.
NEO.bet Mobile apps
NEO.bet have designed a fully functional app for all users of Apple smartphones and tablets. Very smooth and offering the same user-friendly experience as the desktop site, we can strongly recommend downloading this app directly from the App Store. Android users are not as fortunate as there is no app for them to download. Instead, NEO.bet simply recommends adding a shortcut to the site onto your smartphone’s home page. Although the NEO.bet app performs slightly better than the optimised mobile site, we had no issues using the full range of features available.
NEO.bet Affiliate Program
While NEO.bet has made strong early strides, they are still keen to get their name out there as much as they can. If you want to help spread the word about their sportsbook, you can enjoy a huge 50% share of profits on all referred new players during your first two months. Just go to the affiliate program of NEO.bet and you will find wide-ranging marketing materials are available to help you promote the site, and you can even earn money by referring other affiliate partners.
Questions & Answers
How to activate and verify your NEO.bet account?
Registration at NEO.bet is incredibly quick but to claim the welcome offer, and you will need to verify your mobile phone number. Simply request the TAN and enter the code on the screen to complete this step. As part of their KYC (know your customer) policy, it is also likely NEO.bet will request documents confirming your address and identity. Users can upload these documents via the ‘verification’ section on their account.
How can I recover a forgotten password?
After clicking the NEO.bet login button in the top right of the screen, you will see a grey ‘Forgot password’ link. Click this and then enter your email address or mobile number along with your date of birth. Once complete, NEO.bet will send you a four-digit code which you can use to reset your password.
Is there a no deposit bonus available at NEO.bet?
Unfortunately, there is not any kind of no deposit bonus new customers can claim at NEO.bet.
Can I view all my account activity?
Yes, the NEO.bet ‘journal’ allows users to see a chronological listing of all their activities whether it is their transactions, betting results or the awarding of bonus credits. Players can filter by topic or time making it as easy to use as an email inbox.
Does NEO.bet accept players from my country?
You can only make an account at NEO.bet if you are from the following countries: Austria, Germany, Luxembourg, Malta, Netherlands or Canada.
Can I set limits on my account?
Yes, players can put various limits in place. Head to ‘your account > account balance > limits’ to set restrictions on deposit amounts, bet losses, bet wagers and maximum session duration.
Can I change my password?
Yes, users can change their password at any time when logged in. Note that passwords must contain a numerical digit, a lower case letter and an uppercase letter. Users also have the choice logging in via a four-digit pin which they can create via the security tab on their account.
NEO.bet created by a team of like-minded professionals with over two decades of experience in the industry. Firmly believing they could gain a foothold in such a competitive market, they launched NEO.bet in the spring of 2018 with the help of 40 betting experts. Their roots are very much in Germany but Greenvest Betting Ltd, who owns the brand, is based in Malta and this is where they have obtained their gambling licence (MGA/B2C/418/2017).
NEO.bet Contact Details
By clicking the support button at the top right of the screen, you can connect with the NEO.bet live chat service. This service monitored between 9:00 and 22:00 Central European time, and within these hours, responses are typically given within five minutes.
The other way of contacting the customer service team is by email. All queries can be sent to email@example.com.
Final rating and conclusion
NEO.bet will not blow you away when first visiting the site, but their excellent sign-up offer ensures you will end up with a positive first impression. A 200% bonus is most generous, especially given the low 5x wagering requirement. It is only a shame more people cannot access this deal with NEO.bet’s services only available to a select number of countries.
For those who can sign up, NEO.bet has some real strengths but some limitations also. Focussing on positives, we are huge fans of the exceptional cash out feature and the personal bet configurator. Both of these features put players in much control of their bets at all times, which is perfect for the more serious gamblers amongst you. There are also plenty of good things to say about the range of fixtures covered, both live and pre-live, and about the impressive mobile services on offer.
In terms of where NEO.bet can improve, this would include things like adding more to the live betting section in the way of more stats, live streams or at least some attractive animated trackers. A greater selection of betting markets would also be a welcome addition too, as sometimes the choice is lacking. Finally, we would like to see NEO.bet increase their prices a touch, but we do acknowledge they cannot go too high if they continue to offer tax-free winnings on combination bets for German players.
All things considered, though, NEO.bet offer an excellent sportsbook that ticks most of the boxes customers would want to tick.
Overall rating: 4.3/5