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Joocasino Analysis
Just when you think you’ve seen it all when it comes to peculiar casino names, Joocasino pops up onto the gamers’ radar. Joo, which means yes in Finish, did undergo several name changes previously operating under titles like Princess Casino. But name changes aside, gamers are more interested in how the operator wraps around its gambling service offering package.
2014 is the year that birthed Joocasino, proving that it’s not really a new player on the gambling scene. The over 2,500 different titles made up of standard categories like slots, poker, live, and table games confirm this. Dama N V, a popular company that runs several known gaming operators, owns Joocasino. As for the legitimacy aspect, Joocasino online casino holds a Curacao gambling license, so there are no questions regarding whether it’s licensed to operate. Stick with us as we unravel this operator further in our detailed Joocasino review.
Why Join Joocasino?
With over five years of gambling experience coupled with numerous casino games on display, you might be wondering if that’s enough to sign up with the operator. The reality is that any gambling site will always put its best foot forward to gain favour in the gamers’ eyes. But that doesn’t mean there aren’t some concealed areas of the casino you might find wanting. Let’s give you both sides of the coin so you can make an informed decision.
- Pros:
- Wide range of exciting casino games.
- Very engaging and clutter-free website design.
- A long list of familiar payment methods.
- Mobile-compatible for ultimate gaming convenience.
- Cons:
- Joocasino new customer offer is on the lower side.
- Weekly withdrawal limits are low.
- Suited for casual gamers, and not really for high rollers.
Layout and Navigation Summary
Looking at the fresh and modern website design, it’s hard to believe the casino has been around for years. In fact, Joocasino gives newer gaming sites a run for their money with its edgy design featuring playful animation and graphics. The casino chooses black as the backdrop, and when paired against the colourful games, the contrast is superb. Several casinos can indeed take a leaf out of Joocasino’s book when it comes to designing a clean and uncluttered gaming interface.
However, you won’t see an About section which leaves you guessing about the casino’s ethos. You can, however, get a peek into the operator’s key bonuses and promos made visible by the captivating mini slide show. You’ll find filters classifying titles into slots, jackpots, and live casino games. It appears table games and poker fans are left to fend for themselves as the distinct categories aren’t present. Joocasino includes a game developers’ filter for players who’d rather pick a title based on the studio. The search button located at the far right allows you to bypass the filters to uncover your preferred title.
Registration Steps at Joocasino
Landing on the operator’s website, you’ll immediately notice a Sign Up tab located at the far right-hand side of the page to kickstart your Joocasino login process. Click on it, and a one-pager contact form pops up to initiate the quick Joocasino login system as follows:
- Step 1: Enter your email address and password.
- Step 2: Select your preferred currency and your country.
- Step 3: Apply a Joocasino promo code if present.
- Step 4: Opt-in to receive promotional material if you want.
- Step 5: Confirm that you’re above 18 years old, read and accept the terms & conditions, and click on Sign Up.
Joocasino New Customer Offer - Up to €1000 & 100 Free Spins
If you recall, previously mentioned how the Joocasino welcome bonus isn’t really on the high side, especially when compared to other operators. However, this conclusion is subjective depending on what time of gamer you are. If you’re a cautious gamer not too keen on extravagant welcome bonuses, you’ll be more than content with the up to €/$1000 match deposit bonus plus 100 free spins. High rollers might feel a little shortchanged. The Joocasino welcome bonus is split into your first four deposits as follows:
- First deposit: 100% bonus up to €/$200 + 50 free spins.
- Second deposit: 50% bonus up to €/$300 with the promo code RELAX.
- Third deposit: 50% bonus up to €/$500 + 50 FS using the bonus code ACTNOW.
To become eligible for this bonus, you must make an initial deposit of at least €/$20 which is pretty fair. But where things start getting a little tricky is the rather high 50x wagering requirement attached to the bonus. It doesn’t help that you’ll need to fulfil these wagering conditions within only two weeks, after which the remaining welcome bonus is off the table. Note that you don’t need a Joocasino promo code to activate the bonus.
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Joocasino Casino Games (Overview)
Over 2,000 Joocasino casino games from over 70 software providers await excited gamers. It would seem Joocasino online casino clearly advocates for slot fanatics given the distinct slots and jackpot sections present. So, if spinning the reels of classic modern and progressive slots is what you’re after, you’ll feel right at home with Joocasino. Prominent titles like Dead or Alive II, Starburst, and Dive Fortune from NetEnt are part of the slots action.
Live gaming fans can log into engaging studios from providers like Evolution Gaming to play immersive titles like Roulette Live, Blackjack Live, and Monopoly Live. As mentioned earlier, table games don’t have a separate category, but you’ll have to sniff them out by diving into the All Games section. That’s probably something newbies won’t be too chuffed about. But know that the operator does include most standard table game titles like Blackjack, Baccarat, and Pai Gow. As for poker games, titles like Oasis Poker and Caribbean Poker, are also hidden somewhere on the site.
More About Game Providers
Some operators pick one software studio to create the games lobby, others opt for a handful, and others use around 20 or 30 studios. But not Joocasino. Instead, it stretches its capacity by partnering with no less than 70 software studios to design its casino games. That really shouldn’t come as a surprise, given the sheer number of games on display.
But while we’re all for quantity, we’d be really disappointed if the operator compromises the quality aspect as a result of this approach. Fortunately, Joocasino is in the clear, seeing as it includes several iconic studios like:
However, the bulk of the studios aren’t that prominent, but the game developers mentioned earlier will more than appease the fussy gamers. Besides, each time you find so many studios involved, it can only mean an extensive list of games is up for the taking – which is true in this case. As a result, operators who adopt the one-studio approach when paired against Joocasino will be at a clear disadvantage.
Any Live Casino Games on Offer at Joocasino?
We just highlighted how Joocasino has a dedicated live dealer game section. That proves how the operator is up to speed with what the modern gamer expects from any 21st century online casino. An engaging live games section that allows players to enjoy the physical casino experience from their homes tops that list.
The operator streams countless top-notch live casino games from some well-known game developers in the field onto your device. Studios like Evolution Gaming and Pragmatic Play graciously take charge of the reigns of the live gaming section. With such formidable studios at the helm, players can expect a wide range of entertaining games displayed in vivid graphics and realistic sound features on the list. Here, we are talking titles, such as Andar Bahar, the ever-popular Indian game, Lightning Roulette, and Super Sic Bo. Players also get to play popular game shows like Mega Wheel live. The casino also throws in several VIP tables if you prefer the royal treatment while gaming.
Mobile Casino by Joocasino
Joocasino doesn’t only provide an impressive desktop gaming experience. The casino keeps up with the latest customer preferences and has an impressive mobile platform. You won’t be able to find or download a native app on Google Play or the Apple App Store. You will, however, be able to enjoy the same quality of gaming via an equally-capable HTML5 web-app.
The Joocasino mobile web app features all the best slots and table games that gamers can access on their PCs. You also won’t have to struggle with payments, customer support queries, bonuses, and more. The mobile site is light, navigable, and intuitive. Mobile web browsers like Chrome facilitate smoother gaming, but players can also use their devices’ native browsers.
Joocasino Casino Banking Options
Joocasino uses its experience, influence, and reputation to partner with a long chain of reputable payment platforms. The operator’s choice of card services, cryptocurrency, online banking methods, and eWallet platform is enough to have gamers playing right into the casino’s hands.
You don’t have to wait a day longer to play your favourite games as deposits reflect instantly. Withdrawals have varying timeframes depending on the payment platform, and no transaction fees are present. We summarize the banking options below.
| Payment Method | Deposit Minimum | Deposit Maximum | Time for Deposit |
|---|---|---|---|
 Visa | €/$20 | Not stated | Instant |
 Neteller | €/$20 | Not stated | Instant |
 Skrill | €/$20 | Not stated | Instant |
 Paysafe Card | €/$20 | Not stated | Instant |
 EcoPayz | €/$20 | Not stated | Instant |
 MasterCard | €/$20 | Not stated | Instant |
 WebMoney | €/$20 | Not stated | Instant |
 Bitcoin | 0.0007 BTC | Not stated | Instant |
 Maestro | €/$20 | Not stated | Instant |
 Litecoin | 0.01 LTC | Not stated | Instant |
 Zimpler | €/$20 | Not stated | Instant |
 Dogecoin | 0.01 DOG | Not stated | Instant |
 Ethereum | 0.01 ETH | Not stated | Instant |
 Neosurf | €/$20 | Not stated | Instant |
 BitcoinCash | 0.001 BCH | Not stated | Instant |
 Bank Wire Transfer | N/A | N/A | N/A |
| Payment Method | Withdrawal Minimum | Withdrawal Maximum | Time for Withdrawal |
|---|---|---|---|
| Visa | €/$20 | Not stated | 1-3 banking days |
| Neteller | €/$20 | Not stated | Instant |
| Skrill | €/$20 | Not stated | Instant |
| Paysafe Card | N/A | N/A | N/A |
| EcoPayz | €/$20 | Not stated | Instant |
| MasterCard | €/$20 | Not stated | 1-3 banking days |
| WebMoney | €/$20 | Not stated | Instant |
| Bitcoin | 0.0007 BTC | Not stated | Instant |
| Maestro | €/$20 | Not stated | 1-3 banking days |
| Litecoin | 0.01 LTC | Not stated | Instant |
| Zimpler | N/A | N/A | N/A |
| Dogecoin | 0.01 DOG | Not stated | Instant |
| Ethereum | 0.01 ETH | Not stated | Instant |
| Neosurf | €/$20 | Not stated | Instant |
| BitcoinCash | 0.001 BCH | Not stated | Instant |
| Bank Wire Transfer | €/$100 | Not stated | 3-5 banking days |
Safety & Licensing
Gamers have since become extra picky when picking which operator to partner with, even going as far as dismissing any operator that isn’t clear on its legal position. The standard practice with most operators is to disclose the operator licensing information on the landing page, particularly right at the bottom. Joocasino follows the same approach to reveal its Curacao license number 152125 and clear itself of any illegitimate suspicions. As mentioned, Dama NV owns the casino. And this company also operates under the laws of Curacao and isn’t a chance in the field, judging by its massive casino portfolio.
As for security, the casino adopts reasonable safety systems to protect your data. That includes features like the latest anti-fraud techniques and SSL encryption to protect your financial and personal information. Players should feel free to move funds on the website with minimal risk at all times.
A Close-Up of the Affiliate Program
Few operators make it without the help of affiliate partners helping push and market the casinos to gamers. Joocasino isn’t about to be the operator that deviates from this working strategy as it also sets up its own rewarding affiliate program. The program isn’t exactly brand new but has been operating since 2018 and boasts over 1,000 partners to date.
As a Joocasino affiliate, you can earn up to 45% Rev Share as part of the flexible commission structures. You won’t be left to carve your own trial and error marketing strategies as Joocasino knows what works and what doesn’t. As such, the operator is ready to assist you by availing its expertise under the supervision of a personal manager. Joocasino partners can also access the user-friendly affiliate platform and multiple promotional tools. The operator processes your payments promptly which is another huge plus. In essence, partnering with Joocasino is a win-win for all parties involved.
Common Questions about Joocasino
Is there a native Joocasino app?
No, a Joocasino has a web app only. You cannot download it from the Apple or Android stores.
What is the monthly withdrawal limit at Joocasino?
Joocasino places a €12,000 monthly withdrawal limit on all withdrawals. However, the operator pays all progressive jackpot wins in full.
Is Joocasino a safe website?
Yes, it is. Joocasino has a Curaçao eGambling license.
Can you request a refund from Joocasino?
Yes, you can. However, the operator only considers refund requests submitted within the first 24 hours of the transaction or within 30 days if an alleged unauthorized third party is involved.
Is there a Joocasino no deposit bonus?
No, at the time of writing, a Joocasino no deposit bonus wasn’t on the cards. But you can keep checking the official website for any changes.
Is there a Joocasino VIP or loyalty program?
Yes, Joocasino rewards loyal gamers with an exclusive seven level VIP program. As soon as you deposit your first €20 on slots, you automatically become part of the VIP program and start accumulating comp points.
Support & Contact Information
Joocasino keeps things practical by offering two communication platforms that you can use to reach the support team. The first is the live chat platform that allows you to chat with a customer service official in real-time. After testing out this chat platform, we were impressed by the quick responsive, and courteous but professional rapport.
You can also send an email ([email protected]) using the contact form readily available on the page. Of course, rarely can you expect an instant response to your email. But we haven’t seen any customer reviews online painting the operator in a bad light in this regard. Though not a communication platform per se, Joocasino has a FAQ section that addresses several prominent issues faced by gamers. Our advice to you is to check these questions first before reaching out to a support official. You might get the answers you need saving you on time.
Final Verdict & Rating for Joocasino
Final Score: 4.5/5
To round off this Joocasino review, we’ll highlight the most impressive areas and illuminate the not-so-great aspects. The Joocasino casino games selection, in regards to both quality and quantity, is top-notch. The list of payment methods, fast withdrawal frames, and responsive customer support team is impressive. However, the Joocasino new customer offer is pretty low for a casino that’s been around for years. The wagering requirement is also questionable and raises a lot of eyebrows. Also, we’d like to see more filters to distinguish between the table and poker games. After taking all aspects into consideration, a 4.5-star rating is fitting.
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