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Grosvenor Casinos Ratings
Design & Navigation
Odds Live
Cashout Option
Casino Area
Mobile Version
Customer Support
    Grosvenor Casinos +/-
  • 24/7 customer support
  • Live casino games available
  • There is no live streaming option
    Options & Features
  • Casino
  • Cashout
  • Live Betting
  • Live Streaming
  • Live Casino
    Grosvenor Casinos information
  • 1970
  • Alderney Gambling Control Commission, UK Gambling Commission
  • 188.114
  • Mobile Version , Android , iOS
    Grosvenor Casinos support
  • 0800 083 1990
  • [email protected]
  • English
  • Ask your questions here
Article Content
  1. Review of Grosvenor
  2. How to open an account?
  3. Design & navigation
  4. Betting on Sports
  5. Welcome bonus
  6. Live betting
  7. Cash out feature
  8. Is there a live stream?
  9. Casino page
  10. Live casino
  11. Poker
  12. Payment methods
  13. Mobile services
  14. Affiliates
  15. Local casinos
  16. Questions and Answers
  17. Company Info
  18. Customer support
  19. Contacts
  20. Conclusion

Grosvenor Review

Grosvenor casino is a British company owned by The Rank Group. It has been around in the industry since 1970 with a license under the United Kingdom Gambling Commission and Alderney Gambling Control Commission. In 2013, the company purchased 19 casinos from the reputable company – Gala Coral Group. Since then, the company superseded all UK-based casino businesses and became the biggest casino network throughout the United Kingdom.

Register at Grosvenor Casinos

Registration form of Grosvenor Casinos

If you want to become a member of Grosvenor Casinos, just follow this simple guide:

  1. Step 1: On your mobile or desktop browser, go to
  2. Step 2: Once directed to the website’s landing page, hit on the Join button.
  3. Step 3: The registration form will load and you need to fill in all the personal information asked.
  4. Step 4: After signing up, click the register button so you’re account will now be created.
  5. Step 5: Fund your account for at least £20 to claim the welcome bonus.

Create an account


Activating and Verifying Our Account

When you’re done with the registration process, the operator will send you an email to activate your account. Meanwhile, the verification process is not as easy as activating your account. To verify your account, Grosvenor casino will require you to submit some important documents.

Your birth certificate or driving license is necessary to prove your true identity. A separate document of card statements and utility bill not older than 3 months is also a must as it will serve as proof of your residency. Once these documents are accomplished, you can send it through email [email protected].

How to recover a lost password?

To recover your lost password, just visit the website and click on the “Login” button. The login page will load, and at the bottom of the login menu, hit on the “Help” link. You will be prompted to “I need help logging in” page, and from there, click the “I’ve forgotten my password” link. The platform will then ask you the email address associated to you Grosvenor Casinos account, you need to fill it in so that the reset password instructions will be sent via email.

Website Review – Design, Layouts and Navigation

Grosvenor Casinos website review
Homepage of Grosvenor Casinos

Generally, the website is straightforward yet pleasant to look at. The platform strongly focused on the casino, with lots of graphics showcasing the variety of games available on the site. The sports tab could be found on top of the homepage, and once clicked, punters can access to the wide variety of sports market.

Grosvenor Casinos’ statistic section which is powered by Betradar is useful for punters who are confused which sports market they would wager. The live score feature is also helpful as it gives real-time updates to the happenings of different sports. These features are quite hidden away, but can easily be accessed at the bottom right corner of the landing page.

The website is good. However, it would be better to see more offers and promotions to the sports section. The site is very casino-centric, and it seems like the sports market is being left out. It is quite understandable though as Grosvenor Casinos, as the name suggests, started off as a Casino operator. As a whole, the platform is easy to navigate and pretty intuitive.

Visit Grosvenor Casinos

Betting on Sports

Grosvenor Casinos sports
Sports betting in Grosvenor Casinos

The Sportsbook was only launched 2 years ago, and it’s just amazing to see a comprehensive list of sports market on Grosvenor Casinos’ sports section. In total, punters have 40 various sports markets to choose from. The most popular and having many promotions offered are in football, but other mainstream sports are indeed not left behind.

Betting Options Available

There is a long list of betting options in the platform. You will surely found everything you look forward to a bookie, especially if you are a player from the UK. Not only that Grosvenor Casinos is user-friendly for UK people, they are also focused on popular British sports such as:

  • Football
  • American Football
  • Aussie Rules Football
  • Horse Racing
  • Darts
  • Cricket
  • Snooker
  • Tennis
  • Rugby Union
  • Rugby League
  • Badminton
  • Boxing
  • UFC & MMA
  • Ice Hockey
  • Baseball
  • Chess
  • Cycling
  • Handball
  • Floorball
  • Pesapallo

Those are only samples of the vast variety of spots market in the Sports section, and there are a lot more you can certainly enjoy at Grosvenor Casinos. Additionally, same as the best bookies in the industry, there is also Esport, Business, Politics, and Entertainment markets available to bet from.

About the Odds

For a betting site that has only recently started its venture in the betting world, it’s impressive to see higher odds prices on some selected markets. It’s not surprising though knowing that the odds portal is supported by Kambi. The odds provider is rapidly expanding which means odds prices are also growing.

The highest prices could be found in tennis having a peak of 95.90%. Football odds prices, on the other hand, ranges between 93-94%. Grosvenor Casinos may not offer the highest odds for football matches, but they are definitely one of the best and pretty competitive in all aspects. The in-play odds currently offered at Grosvenor Casinos are also stellar, with the highest prices ranges to 90%.

Sports Betting Bonuses

Grosvenor Casinos is a land-based Casino Company; thus, it is expected that their special offers are mostly focused on Casinos. However, the good thing is that the platform affirms that Sportsbook bonuses are not neglected. Besides the welcome bonus, one important sports bonus offered is its various free bet tokens. It is expected, however, that more promotions will be offered anytime soon.

Double Odds for New Customers

Whether you are only rooting the platform’s Casino or the sports book alone, you can always receive Double the Odds bonus offered at Grosvenor Casinos. To do this, you only have to create an account online, make the first bet to any odds and sport of your choice. Afterwards, the bookie will double the odds which can be paid out in cash.

Live Betting

The huge selection of live betting options is good enough, and you can always bet on some fixtures any time you want. But if you are looking dozens of live betting options in a bookie, then we are afraid to say that there are only 7 events available for live betting. It would be exciting if this area would be enhanced. However, knowing that the operator is pretty competitive, for sure, Grosvenor’s design theme will not take this for granted.

Cash Out

Fortunately, Grosvenor Casinos allows its customers to cash out before the match even finished. High rollers will surely be amazed the possibility to cash out big bucks from their bet. However, they have to wait for 1 to 7 days before they could claim their money.

Live Streaming Option

Unfortunately, there is no live streaming option at the moment. For this reason, you will not be able to witness the matches unfold. However, you can be updated the match statistics as the game progresses plus you can watch updates in real-time through the in-play feature.

Grosvenor Casino

Grosvenor Casinos casino
Casino section in Grosvenor Casinos

Grosvenor Casinos is tagged as the best land-based casino all over the United Kingdom. With the vast variety of casino games to choose from, it does not come as a surprise that many casino enthusiasts continue to stick on the brand. The selections of table games, slots, classic, and table games are all impressive and entertaining.

Choices for Roulette and Blackjack are not that much, but the quality of these games could make up to the lack of quantity. There are almost 300 slot machines which mean a shortage of slot games will not be an issue here. Poker junkies as well can enjoy a handful of choices such as Live 3 Card Poker, Video Poker, Ten Play Draw Poker, and a lot more. Table game fans, on the other hand, will be excited to know that there are many ranges of bonus and promotions available under this category.

Grosvenor Casino Welcome Promo - Deposit £20, Play With £50
Grosvenor Casino Welcome Bonus

The welcome bonus at Grosvenor is quite cheap, but its wagering requirements are amazing. The promotion is only a mere £30, and to claim it, it is essential that you will fund your account for as low as £20. You need to wager it 5 times, but not on roulettes of black or red. Additionally, spend up to 20 pounds in the venue and then the casino will match the spent.

Get bonus

Min Deposit and Max Bonus apply. Bonus is playable on selected games only. Wagering requirements apply and vary. T&Cs Apply. 18+ | | | Play Responsibly

Grosvenor Live Casino

Grosvenor Casinos really took advantage of their casino software provider, Evolution Gaming. The live casino section is a top-notch and way ahead to its competitors. There’s no need to leave at the convenience of your home, as the live dealer games will let you experience the real casino ambience.

Some favourite live casino games which are worthy of your time are: Texas Hold’em, Dream Catcher Game, Live Baccarat, and Carribean Stud Poker. When it comes to Roulette, table limits are pretty high, and they could be compared to Grosvenor mortar and brick casinos. High rollers could either seriously win or lose a significant amount of money with Roulette games.

Grosvenor Poker

Grosvenor Casinos poker
Preview from ‘Poker’ section in Grosvenor Casinos

Grosvenor Poker is one of the world’s well-respected gambling companies with impressive records on customer satisfaction and customer service. The software is powered by iPoker (Playtech), one of the biggest poker networks know for its constant liquidity and promotions. The Poker section is sleek in appearance and a bit identical to top gambling site such as Genting Poker.

The long list of Poker tournaments held in the UK offers generous prizes over £200,000. Interestingly, non-UK based players can enjoy a good variety of Jackpot Sit&Go games, with prizes of £2,000 to £5,000. Meanwhile, Cash games’ lovers would be thrilled to experience well-catered games such as Omaha and Hold’em Poker at Grosvenor Casinos.

Deposits and Withdrawals

The payment options may not be plenty compared to other operators but the advantage of the platform is the existence of Paypal. The payment options are limited thus it is important to check the available choices to prevent situations where you are unable to get all your winnings. The funding providers available in Grosvenor Casinos are:

Payment MethodDeposit MinimumDeposit MaximumTime for Deposit
Visa LogoVisa£5£100,0001-7 days
Neteller LogoNeteller£5£50,0001-7 days
Skrill LogoSkrill£5£5,0001-7 days
Paysafe Card LogoPaysafe Card£5£10,0001-7 days
MasterCard LogoMasterCard£5£100,0001-7 days
PayPal LogoPayPal£5£50,0001-7 days
Maestro LogoMaestro£5£50,0001-7 days
Payment MethodWithdrawal MinimumWithdrawal MaximumTime for Withdrawal
Visa LogoVisa£10£100,0003-7 days
Neteller LogoNeteller£10£10,0003-7 days
Skrill LogoSkrill£250£2,5003-7 days
Paysafe Card LogoPaysafe Card£10£10,0001-7 days
MasterCard LogoMasterCard£10£100,0003-7 days
PayPal LogoPayPal£10£10,0003-7 days
Maestro LogoMaestro£10£10,0003-7 days

Grosvenor Casinos Mobile Services

Grosvenor Casinos mobile

Just recently, Grosvenor Casinos launched their mobile app. The good thing about the platform is that it has three different apps for their top offerings. You can download separately, their casino, poker, and sportsbook app. However, if you don’t want to get any of the mobile apps, you can still play your favourite sports, poker, and casino games through your mobile browser. You can log in and play on your account and have the same experience on the desktop version.

Affiliate Program

Grosvenor Affiliates is the platform’s affiliate program. If you have a website or have a huge online presence, you can earn big commissions once you partnered with Grosvenor Affiliates. Affiliate partner commissions are determined on the websites revenue-based tiers. The more revenue you bring each month, the higher commission you will receive.

Read more here:

Grosvenor Local Casinos

At present, there are almost 60 Grosvenor local casinos located all over the United Kingdom, Gibraltar, and Ireland. This offering only proves that Grosvenor Casinos successfully become a huge casino empire and a strong competitor. On the other hand, if you are looking for the nearest Grosvenor local casino in your area, you can utilise the search bar found in the local casino section on the website.


If you have questions or concerns, feel free to use the FAQs below to get quick answers.

Is Grosvenor Casinos safe?

With over 4 decades of experience, Grosvenor casinos’ reputation is not a question anymore. The platform assures their customer that their personal details and money are well kept. Its security features are supported by Verisign technology, which is one of the most popular and trusted names when it comes to online security.

Which countries Grosvenor Casinos operate?

Presently, Grosvenor only accepts members who are based in the UK, Gibraltar, and the Republic of Ireland.

Can I close my account at Grosvenor Casinos?

Yes. You are allowed to close your account any time you want. To do this, you simply need to contact Grosvenor’s customer service.

How can I start playing all Grosvenor games?

To start playing, you need to be a member or create an account at Grosvenor Casinos. You need to deposit at least £5, but you can avail the welcome bonus if you deposit for as low as £20. Once you already funded your account, you can now enjoy and pick the games you want to play.

What should I do if the credit card associated with my account got lost?

If your credit card got lost or stolen, contact the customer service team immediately as Grosvenor will not be liable to any error and transactions not truly made by you.

What if I want to take a break from playing at Grosvenor Casinos?

If you desire to have a break from gaming, you can request to customer service team to prevent you from using your account. Note that applying for reinstatement will take six months.

What happens if I lost connection while a live game is going on?

All the bets you placed on live games will be saved and you can continue watching the match once you’re connected again.

Company Information

In 2014, Grosvenor casino partnered with Redtooth Poker, the world’s notable and largest poker company known for hosting live tournaments. Both Grosvenor and Redtooth integrated poker tournaments and hosted major finals of these events. Now, the company is known as a leader in Poker holding the most anticipated Poker tournament outside the United States of America.

Furthermore, in 2016, Grosvenor developed and begun operating its sports betting market. Its Sportsbook offers a wide array of sports to choose from with amazing odds on their selected markets. If you are curious about how successful the company is, at the moment, Grosvenor Casinos owns almost 60 physical casino locations having over 6,000 employees and claims to have more than 1.7 million customers from the UK.

Customer Care and Support

As you would expect to a reputable brand, the customer service of Grosvenor Casinos is versatile and excellent. It offers various avenues where customers can reach them in case they need help and assistance. The operator has their own email support address, freephone number, and a live chat option. You can contact the customer care representative 24 hours a day, 7 days a week.


Like many other bookmakers, Grosvenor Casinos’ customer services can be contacted in three different ways:

Where is the main office of the company?

The bookmaker’s headquarters are located at the following address: Rank Group, TOR, Saint-Cloud Way, MAIDENHEAD, SL6 8BN. For a better view, you can use our Google maps link to see the location.

Final verdict and rating

It is obvious that offers a top-notch gambling site for players to enjoy. It started off as a land-based casino, became the best online casino operator, and now expanded as a bookmaker. However, with its 2-year experience as a bookmaker, it is still early to say that it is the best.

Its casino is excellent and deserves the perfect rating, but its sportsbook may not be enough for its customers. First of all, the welcome bonus is small, the platform is only accessible to three different nations, and lastly, the payment methods and language menu are limited. If these areas will be enhanced, it’s no wonder that Grosvenor Casino will become the world’s top leading gambling platform. For now, we will give the sportsbook a 9 over 10 rating.

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Last update by Betenemy :
Maria Kostadinova

Maria Kostadinova

Maria is a writer in and she is the author of numerous articles, news, and reviews you will find on it. Her tasks involve editing and uploading the content that reaches our readers.