How can I open an account on EnergyBet – step by step
- Start by clicking the ‘Register’ button in the header of the screen.
- Think of a username and create a password, then provide your email and agree with the site’s T&C’s. Once you have completed the required information, click ‘continue’.
- The next layout will ask for your all personal details – name, address, country, currency, DOB, gender, language and telephone number. Enter this information into the relevant boxes or select from the drop-down menu. When all the fields are complete, click ‘Create A New Account’.
- EnergyBet will send an activation code to the number provided. Enter the six-digit code and click ‘Continue’.
- Finally, you may be asked if you wish to receive marketing information. Simply click ‘Yes I agree’ or ‘No thanks, I disagree’ in order to proceed.
For most players, the EnergyBet registration process can be finalised by confirming their email address. Immediately after submitting your details, EnergyBet will send you an email with a verification link inside, all you need to do is click the link or copy the URL into your browser.
If you are a new client residing in the United Kingdom, UK Gambling Commission regulations may require EnergyBet to request an additional verification step. Until this is complete, you will not be able to deposit any funds into your account.
If verification is requested, you will need to provide a copy of the following two document types:
- ID – Driver’s license, identity card, passport.
- Proof of residential address – utility bill or bank/card statement issued within the last three months.
You can upload copies of these documents by heading to ‘My Account’ and ‘My Documents’. EnergyBet aim to verify uploads within 72 hours and you will be emailed the moment your documents are approved.
Bear in mind that wherever possible, withdrawals will be paid out to the same account or method which placed the deposit.
If you would like to redeem a welcome offer, you may find that e-wallet deposits are not eligible. If this is the case, it will be stated in the full terms of the promotion.
Click the ‘Login’ button in the top right-hand corner of the screen to reveal the ‘Forgot Password’ link. The screen will ask you for either your email address or mobile phone number but you must provide your phone number. After doing this, a verification code will be sent to your phone and inputting the digits will allow you to create a new password.
How can I open an account on EnergyBet mobile?
- Tap the menu button in the top-left hand corner of the screen and select ‘Register’.
- After completing the first page of the registration form, you may experience an issue that the form disappears entirely when selecting ‘continue’.
- If this occurs, try clearing your cookies and your cache or try again with a different browser.
- Doing this should allow you to view the second part of the form which is the same as the one as used on the desktop site.
Important Terms & Conditions for new registered members of EnergyBet
It is the responsibility of the user to ensure all their personal information is kept up to date. They are also fully responsible for keeping both their username and password secure, so it stands to reason that at no point should either of these details be shared with another person. If you feel the secrecy of such information might be comprised, EnergyBet should be notified immediately.
How to protect my account in EnergyBet from limiting or ban?
- Customers are not allowed to use any system or software which attempts to ‘defeat’ EnergyBet’s own software.
- Nor are they permitted to collude with other players or allow other individuals to use their account.
- Registering multiple accounts is prohibited and all transactions made on additional accounts can be cancelled by EnergyBet at any time.
- Accounts may be temporarily suspended should you select an offensive username. Offensive, violent or otherwise inappropriate comments sent towards EnergyBet employees, however, can lead to an indefinite suspension
Can I close my EnergyBet account?
On your account hub select ‘Responsible Gaming Tools’ from the right-hand menu. Here you can self-exclude yourself for either a 1, 3, 7, 30 or 90 day period. This feature is intended for any player who has concerns relating to gambling.
If you wish to close your account for any other reason, please email email@example.com to arrange your account closure.
How to edit my account details in EnergyBet?
Click ‘My Account’ and down the right-hand side, underneath settings, select the ‘Edit Profile’ button. On this page you can update your address, phone number, email address and account language (English, German or Polish). You can also update how you wish to receive marketing information.
If you would like to change the password on your account, choose ‘change password’ from your main account menu and follow the instructions.
How to get EnergyBet welcome bonus for new clients?
Redeeming a new customer bonus at EnergyBet is a simple process. When placing your first deposit, select a payment method and then click either the ‘Welcome Bonus is Available’ button or ‘Bonus Promocode’ option. If selecting the latter, in the box underneath, type in the registration code which unlocks your desired offer then proceed with the deposit as normal.
How can I make a bet on EnergyBet?
Find a market you wish to bet on and click on the odds to add it to your betslip. You can repeat this for as many selections as you like and once finished, head to the betslip located on the right-hand side of the screen.
Using this, you can choose from single, combi and system bets across the top menu. For system bets, there is a banker feature and applying this to an event means it must win otherwise the entire bet will fail.
Enter how much you want to bet in the ‘stake per bet’ or ‘stake’ box and then click ‘Place Bet’ to lock in the wager.
How can I make a bet on EnergyBet mobile?Placing bets on your mobile device at EnergyBet works in precisely the same way as it does on PC. Tap on the odds to add them to your betslip, select your desired bet type and then enter your stake within the appropriate box. To access your betslip at any time, tap the link located in the centre of the bottom menu.
Why should I open a new account at EnergyBet?
- Simple registration form and sign-up procedure.
- Clear document verification process that will not confuse people.
- EnergyPoints system rewards long-time customers.
- Solid range of payment methods available to customers.
- Competitive welcome bonuses available to customers.
How to make deposits and withdrawals?
The below table features the core payment methods accepted at EnergyBet. Other options are available – for example, Sofort, GiroPay, Qiwi, and Multibanco – but these are restricted to certain countries so check the details on the site. At the time of writing, all deposit methods are free of charge.
|Payment Method||Deposit Minimum||Deposit Maximum||Time for Deposit||Minimum Withdrawal||Withdrawal Maximum||Time for Withdrawal|
|Visa||€10||€5,000||Instant||€20||€5,000||2 to 5 business days|
|Bank Wire Transfer||€10||€5,000||3 to 7 business days||€20||€5,000||3 to 7 business days|
|EcoPayz||€10||€5,000||Instant||€20||€5,000||2 to 5 business days|
|Yandex Money||€10||€200||Instant||€20||€200||2 to 5 business days|
|Moneta.ru||€10||€5,000||Instant||€20||€5,000||2 to 5 business days|
|Trustly Bank Payout||€10||€5,000||Instant||€20||€5,000||2 to 5 business days|
Withdrawal limits are both per transaction and per day. The first withdrawal is free but every addition payment requested the same week (Monday to Sunday) will incur a €5 fee.
EnergyBet will take up to three working days to process and approval a withdrawal.
How do I activate my EnergyBet account?
Click the email activation link sent to you immediately following registration.
Is there an EnergyBet mirror link?
There are no mirror links for EnergyBet. If you are unable to access the site from your location, the best thing to do is simply to try another bookmaker (we feature lots of good ones on this site).
Is there an EnergyBet sign up bonus?
Yes, click the promotions tab at EnergyBet to view the current welcome offer.
Can I register more than once?
No, you must only have one account at EnergyBet. If you have previously closed an account but wish to re-join, speak to customer services for instructions on how to proceed.
It is mandatory to have an account in EnergyBet if I want to bet?
Yes, you cannot place any bets without having a registered account.
Can I change my password in EnergyBet?
Yes, when logged in click the ‘Change Password’ menu option within your account and enter a new password at least 7 characters long.
Why do I need to register?
Creating an account helps keeps your money and personal information secure. It also allows EnergyBet to take measures that prevent underage gambling or money laundering.
How is my data protected?
EnergyBet uses SSL encryption throughout its website. They also fully comply with European GDPR rules and the strict regulations set out by the UK Gambling Commission.
About Energy Bet
EnergyCasino was established in 2012 but for several years the Energy brand did not offer any kind of sports betting. This changed in 2016 with the launch of EnergyBet and this newly founded side of the business quickly claimed plaudits. The same year they got the SBC Rising Star title in Sports Betting and in 2017 they were one of the nominees for the Global Gaming Awards in the BestDigital Operator category.
Despite being the winner of Malta iGaming’s Excellence in Customer Service award in 2017, EnergyBet appear to have let their standards slip a little since. Sometimes the live chat system has no online agents during and you may also find that the telephone lines are temporarily unavailable too. When support is available, however, you will enjoy an attentive and professional service.
Contacts for Questions
Click the ‘Help’ button in the bottom right corner of the screen to connect to the live chat system. Email enquiries should be directed to firstname.lastname@example.org while there are two numbers for telephone support +48 22 125 5116 and +44 20 808 958 87.
Customer service personnel work Monday to Friday from 9:00 until 0:00 and Saturday to Sunday from 13:00 until 21:00, all times are CET.
Final verdict on EnergyBet registration review
For most of you out there, completing the online registration process at EnergyBet will be a straightforward task. Bar a couple of unnecessary questions on the registration form, new players can sail through the initial steps especially with the mobile verification code sent so quickly. It is easy to maintain your account once opened too and no more difficult to redeem a welcome bonus or place your first bet.
While all well and good so far, any players that run into some sort of difficulty in the early stages might end up a little more frustrated. There is only a limited FAQ section for registration queries and customer support is not online 24/7. Even during live hours, you may fail to find an available representative. The target response time for email enquiries can take 24 hours while document verification may take 72. While most players won’t need these services, those that do can find that getting started is a slow process.
Having said this, we contacted them in the midst of the coronavirus crisis and it is possible that under normal circumstances their service levels are substantially better than those we experienced. As such we are willing to give them the benefit of the doubt under the circumstances.Overall rating: 4/5