BetPhoenix is one of the more established betting sites which has been around since 2006. Based in San Jose, Costa Rica, this bookmaker offers high-quality service that’s mostly intended for the American and Canadian betting markets.
BetPhoenix offers an easy-to-understand and straightforward registration process. All you have to do is fill up a single-page registration form with your information such as your email, chosen password, date of birth, etc. Here’s a quick guide on how to create an account on BetPhoenix:
- Step 1: Go to BetPhoenix’s website.
- Step 2: Click the red “Join Now” button located at the topmost portion of the website.
- Step 3: Fill up the following form with all the information requested.
- Step 4: Click the “Join Now” button at the bottom after inputting all of the necessary information.
Website Review – Layouts and Navigation
BetPhoenix’s website uses a mainly cool blue colour scheme coupled with red and white accents, making it easy on the eyes and aesthetically pleasing to punters. It features an easy-to-navigate layout with each section, such as the sports, casino, and racebook sections having a dropdown menu for further options.
However, for the sports betting section, not all sports available on the site are shown in the dropdown menu. It only features the most popular games, with the rest being accessible upon clicking the sportsbook section. You can see the rest of the sports on the left-hand side of the website.
Scrolling down further, players can see a section about how to bet on specific sports events and the bonuses and promotions they currently offer.
Overall, their website layout offers a clean and organised look with a reasonably easy-to-navigate interface, allowing punters to access their preferred sports or both the virtual and live casinos easily and without any hassle.
Betting on Sports
Sports betting is the primary offer of BetPhoenix. However, since they cater more to the American and Canadian markets, the BetPhoenix sportsbook section is dominated by the most popular sports in the markets above such as American football, hockey, basketball, etc.
Since BetPhoenix primarily focuses on North American sports due to it being their main market, you can find the most popular sports in the US, such as American football (both NHL and College), baseball, basketball (NBA and NCAA), and hockey (NHL). Aside from these, they also allow betting on sports like:
- Horse Racing
They even have betting markets for politics, rugby, darts, and snooker. Though they primarily focus on sports that are popular with their American and Canadian markets, they still cover a pretty impressive range of markets for the other sports available on their site.
About the Odds
Unlike other bookies, BetPhoenix offers only the American format for odds as of now. This is mainly due to the fact that their main markets are the American and Canadian markets.
The odds they offer aren’t exactly that high, though they’re not low either. Their odds are around the standard for the industry, and their range can be further extended. However, they do have all the markets one can expect from a sports bookie.
Welcome Bonus – 150% Free Play Up to $3000
If you’re a new customer, then there’s excellent news for you. BetPhoenix currently has a welcome bonus of 150% free play of up to a maximum of $3000 for new players. To avail of this lucrative signup offer, all you need to do is make a minimum deposit of $200 and redeem it with the BetPhoenix promo code BP150. It’s that easy!
Aside from these, there are some terms and conditions you need to take note of when availing of the new customer offer. Check them out below:
- This is only valid for the first deposit made by new customers.
- This bonus can only be claimed once per person, account, household, email address, phone number, payment account, and IP address.
- This bonus is for new customers only; existing customers are excluded from this promo.
- The bonus received must be used within 90 days. Bonuses not used within the specified time frame will expire.
- The offer comes iwht a 16x turnover requirement that needs to be met in 14 days.
- This welcome bonus is not valid for use with other promos, offers, sales, and/or discounts from BetPhoenix.
BetPhoenix offers live betting on their sports events, allowing you to place your bets while a game is ongoing. The availability of a live betting option makes it even more lucrative for punters everywhere, as this allows them to take part in the action as it’s happening. There are some general rules punters must take note of when participating in live betting at BetPhoenix. They are as follows:
- Live lines are only for completed games; any event shortened for any reason will be considered as “No Action”.
- All lines offered are at the discretion of the linemaker, and no line is guaranteed at any point in the game.
- BetPhoenix management reserves the right to cancel any bet or wager placed on an obvious mistake line.
- All scores and details of the game displayed on the site are for reference only. Therefore, they don’t guarantee complete accuracy. Any delay in the game and other factors are beyond their control and don’t have an impact on the game grading.
- BetPhoenix recommends only betting on events on which you have other sources for information.
- All live betting must be done online on their website.
Cash Out Feature
Fortunately, BetPhoenix currently offers a cash-out feature for punters. This is because any bets or wagers placed, whether done online via their site or through their hotline, are considered by the bookmaker as final and, therefore, can’t be changed nor canceled. However, they can be closed by selling them to the bookie in their entirety or in part via Cash Out.
Live Streaming Service
Like the cash-out feature, they currently don’t offer live streaming options for any of their events. However, they do offer live betting. Punters who want to watch the game live as they place their bets may do so by finding other sources from which to stream their preferred event.
Punters who want to take a break from sports betting can also do so at the BetPhoenix casino. While it’s not as comprehensive as their sports betting section, the BetPhoenix casino offers several types of games such as card games, casual games, roulette, slots, and video poker.
Their virtual casino is powered by the SoftSwiss Casino Software, a casino software provider that started in 2008 as an online auction software provider but later shifted to iGaming. This casino software provider is based in Curacao and offers a wide range of casino games for those looking to start their own online casino.
Virtual Casino Bonus – Up to $1500
Just like their sportsbook section, the BetPhoenix casino also offers a 500% casino bonus for a minimum deposit of $50 and a maximum deposit of $300, with the maximum bonus amount that can be awarded being around $1500. After your initial deposit, you can avail of the bonus with the BetPhoenix promo code BPVC500.
Similar to the BetPhoenix sportsbook welcome bonus, there are some terms and conditions that you need to take note of when availing of the promo. They’re as follows:
- The bonus only applies in the BetPhoenix casino and is unavailable for the sports betting section and the following games: Baccarat, Roulette, Craps, Pai Gow Poker, Pontoon 21, War, and Sic Bo.
- The bonus must be claimed at the time of your deposit and before any bets or wagers are placed; otherwise, the bonus will be forfeited.
- Any unused promo credits will expire after a period of 90 days.
- The bonus is non-cashable.
- Bonus is invalid for use in combination with other promos, offers, bonuses, and sales/discounts.
BetPhoenix also has a live casino that simulates the conditions of a brick-and-mortar casino, thereby giving you the experience of betting in a real betting environment. There are currently 3 games offered in their live casino: Live Baccarat, Live Roulette, and Live Blackjack.
Each game is streamed live and played in real-time. The live casino is powered by the same software that powers BetPhoenix’s casino, SoftSwiss Casino Software. This allows for complete interaction with both the dealers and fellow players, giving a more realistic feeling while playing. Furthermore, their live casino offers video tutorials for a better understanding of the games.
Options for Deposits and Withdrawals
In terms of payment methods, BetPhoenix offers punters plenty of deposit methods but only a limited number of withdrawal methods. For deposits, they have around 10 available modes of payment whereas there are only 3 methods for withdrawals. To better understand the available payment methods, check out the table below:
|Payment Method||Deposit Minimum||Deposit Maximum||Time for Deposit|
|Visa||$10||$5,000||10 business days|
|MasterCard||$10||$5,000||10 business days|
|Person to Person||$50||$5,000||Instant|
|E-wallet||$50||$500||10 business days|
|Payment Method||Withdrawal Minimum||Withdrawal Maximum||Time for Withdrawal|
|Person to Person||$100||$450||24 to 72 hours|
Bitcoin, Person to Person, Cheque
BetPhoenix Mobile App
Currently, there is no BetPhoenix app available for download for either Android or iOS, but the BetPhoenix mobile-friendly website can be accessed anytime, anywhere, via your phone’s browser. Their desktop website is optimised well for mobile phones, allowing players to access the BetPhoenix login immediately upon arrival on the homepage and place their bets wherever they are.
BetPhoenix Affiliate Program
BetPhoenix offers an affiliate program that allows you to earn up to 30% revenue share from referral commissions. Joining the BetPhoenix affiliate program gives you access to several things, such as:
- Professional-grade marketing tools like tracking URLs, banners, landing pages, etc.
- An assertive sales team that will help you convert your referrals to depositing customers.
- Continuous special offers and promotions to help attract potential customers the entire year.
- Retention campaigns to keep your customers active.
- Top-of-the-line customer service to help answer any queries you may have.
To learn more contact them via firstname.lastname@example.org about this lucrative affiliate program.
Questions and Answers
Is there a tax on winnings from BetPhoenix?
BetPhoenix has a strict non-disclosure policy and, therefore, will not provide your personal information such as your winnings to third parties. However, it’s entirely up to your discretion if you declare your winnings to the proper regulating body. For this, it’s best to check with the local authority about the rules and regulations regarding online betting.
Is there a minimum amount for wagers?
Yes. BetPhoenix requires a minimum of $5 for bets placed online and $25 per call on wagers made via their hotline.
Is there a no deposit bonus available at BetPhoenix?
Currently, a BetPhoenix no deposit bonus is unavailable. They always require a minimum deposit so you can avail of their bonuses.
What currencies does BetPhoenix accept?
As they cater to mainly the American and Canadian markets, BetPhoenix only accepts wagers and deposits in the currency of US dollars (USD).
Is there a minimum age requirement to register at BetPhoenix?
Yes. BetPhoenix requires all interested punters to be at least 18 years of age upon signing up with their website.
How to activate and verify your BetPhoenix account?
Activating your BetPhoenix registration is very easy. You may activate an account via their online website or calling them via 1-877-717-7747 their toll-free hotline.
How can I recover a forgotten password?
Unlike other bookies, BetPhoenix requires punters who forgot their login details to call the toll-free BetPhoenix phone number at 1-877-717-7747 or via their live chat service. They won’t provide your password via email due to security reasons.
The bookie is part of the BetPhoenix Entertainment Group and is licensed in both Costa Rica and Curacao, with their license being held by the International Radical Investments SA. As a betting site, they offer sports betting, horse racing, and casino games to punters everywhere in North America.
BetPhoenix offers excellent customer service support which you can access through the following BetPhoenix contact details:
Final Rating & Conclusion
With their easy-to-navigate platform, amazing bonuses, and diverse betting markets, BetPhoenix is an amazing option for North American punters. However, the lack of a live streaming feature and cash-out option, two of the most important features to many punters, prevents them from getting a higher score. Due to this, we give BetPhoenix a rating of 4 out of 5 for our BetPhoenix review.
Nevertheless, despite the lack of these services, BetPhoenix is still one of the more established betting sites in the industry, especially for the American and Canadian markets. While their betting options can be a bit more extensive, the options that they do have are worth checking out.