BetJoe describes itself as “a cutting edge sportsbook and casino” and one that offers both a huge amount of sport and eSport betting options as well as “some of the best odds in the industry.” Here we’ll assess those claims as we drill down into how the betting site stands up against its rivals.
The people behind the creation of BetJoe have all had plenty of years of prior experience in the gambling industry. Seeking to put their knowledge to good use, they established this site in 2017. It has been built entirely from the ground up with the BetJoe brand not being associated with any other site or platform. The fact that it is still active is a promising sign but does BetJoe have a bright future ahead?
- Select the ‘Join Now’ button in the top right-hand corner of the screen to begin the registration process.
- On the next page, create a username and password and enter your email address, country of residence and desired currency.
- After filling in the above details, click to confirm you accept the terms and conditions and decide whether or not you want to receive marketing emails.
- After clicking ‘Join Now’, you will be redirected to the deposit page. You will only be able to place a deposit after completing your account info, however. This page includes things such as your address and mobile phone number.
- By this point, you should have received an email from BetJoe welcoming you to the site and confirming your username.
Website review – layouts and navigation
Despite being a reasonably new website, BetJoe gives a slightly dated first impression. The landing page features some rather blurry images promoting their offers, and further down there are some boxes of plain text without any borders. The sportsbook does look a little more modern at least with the range of sports presented well enough down the left-hand menu. Navigation across this area of the site is reasonable, but we don’t like that the default option is only to show events starting within the next 24 hours.
A more problematic issue is that there is no search function either at the sportsbook or the casino, making it slow at times to find individual games/matches. Aside from being a little time consuming, the site is clearly not updated on as regular a basis as one might expect. On the deposit page, for instance, the limits stated there are not the ones currently in place. Similarly, BetJoe speaks of live chat service, but this never seems to be online when we have tried to use it.
Betting on Sports
Compared to the vast majority of online sportsbooks, BetJoe does not come close to competing with regards to the quantity of betting markets. Even for top-flight football matches, it is not uncommon to see fewer than 60 different bets made available, while NBA fixtures can have as few as 20 options and major tennis matches just 12. Almost entirely across the board, alternative betting markets are in extremely short supply, making BetJoe unsuitable for people who seek a great diversity of betting markets.
The limited range also extends to outright bets with users only able to select winners of the biggest leagues/tournaments across sports. The only exception to this is eSports, a topic we will discuss in greater detail later on.
When it comes to selecting an odds format, users can choose from any of American (default), decimal, fractional or Hong Kong.
Given that sports betting isn’t the main focus at BetJoe, we are a little surprised that they do actually tend to offer very competitive prices across major sports. Football and basketball both exceed payout rates of 96% for major clashes while it is not uncommon to see tennis matches hover near 95%.
Sportsbook Sign up Offer – 100% up to $5,000
When placing your first deposit at BetJoe, be sure to enter the code JOE5K in the ‘Bonus Code’ box as this will see you rewarded with a 100% deposit bonus. Simply deposit at least $25, and BetJoe will match it, giving you double the money to play with. The maximum deposit users can make is $1000, but as you can redeem this welcome offer five times, the maximum bonus is available is a whopping $5000.
- The bonus money and the deposit amount combined must be rolled over 10x before it can be withdrawn.
- Bonus funds will expire if the wagering requirement is not met within 60 days.
- In order for a bet to count towards the rollover, it must be placed at odds of 1.7 or greater.
- Only one deposit bonus can be used at any one time.
- Additional bonuses are only available if customers have not withdrawn an earlier bonus.
The live betting section at BetJoe scores relatively poorly as it covers such a limited number of games. Offering so few options, users will not find many games being covered live here, especially when compared to rival sites. Most of the few fixtures that feature on the in-play section will come with a handful of betting markets but not a lot else. There is no animated match tracker, no detailed match stats, no live streaming (with the exception of eSports) and not even precise timings as only the minute is provided. In short, this does not live up to the standards expected by live betting aficionados in this day and age.
Cash out feature
For players seeking more control of their bets, having the ability to cash out at any time gives them exactly that. Unfortunately, it is not something we have seen offered at BetJoe, and there is no mention of it anywhere across their site. As a result, all your bets placed here are very much all or nothing as there is no option to settle them early in exchange for a reduced return.
Live streaming services
For some in-play matches, you may spot a small TV icon with a play button in the middle. This would normally indicate a game is available to stream live, but this is only occasionally the case at BetJoe. Across football matches, you may see the icon present, but when we looked there was never any stream to be found. The only time we did notice live streaming was for eSports as here the matches are broadcast publically via Twitch.
At first, the BetJoe Casino looks smartly organised with several subcategory options down the left-hand menu. The site designers could do with a re-think of the layout; however, as sometimes things make little sense. For one thing, the ‘Blackjack’ section features just three blackjack games because the rest of them have ended up in the cards section. Similarly, most Sic-Bo games are found in ‘Craps’ despite also having its own dedicated page.
There is an excellent choice of games on offer as BetJoe has 11 different software providers on site. It is possible to filter the games by a provider, and there are some big names among them, including Microgaming and BetSoft plus other well-known companies such as BGaming, Habanero and iSoftBet. By having games from such a varied mix of developers, BetJoe offers a real diversity of games.
Slots are covered in the most depth with hundreds and hundreds on offer, but users can also try their luck on baccarat, poker, video poker, bingo, high-lo, Dragon Tiger, War plus a large mix of casual games.
Ezugi, a well-established and continually expanding name in the industry, powers the BetJoe Live Casino. The tables they offer come with the professional touch you would expect inside a casino environment, and their high-quality visuals also add to the immersion. Sadly the audio quality is not quite up the same standard, regularly sounding a little ‘tinny’ and also having the problem of picking up background noise from nearby tables.
In terms of available games, there is a great choice on display with users able to choose from roulette, blackjack, poker, baccarat, Andar Bahar, Teen Patti and Bet on Numbers. Inside the roulette, blackjack and baccarat sections users will find plenty of tables to sit at, day or night. Some vary in stake limits while others come with a slightly different twist on the game in question, for example, blackjack surrender or speed roulette. Stake limits are clearly defined for each table as well as the number of active players taking part.
Other Notable sections
The punters who prefer to have various options at hand will be pleasantly surprised by BetJOE’s eSports and Virtual sports sections.
The BetJoe virtual sports section is very much a mixed bag with five different sports on offer: football, motorbikes, speedway, greyhound racing and horse racing. Interestingly, the latter trio all feature real-life race footage, so it provides for a highly entertaining experience. Motorbikes do not use archived footage but instead features what are effectively ‘mock’ races featuring distinctly coloured riders. Filmed quite recently it would seem, the picture quality is very high, making ‘virtual’ motorbikes fun to watch.
By comparison, the range of football league virtuals is not as engaging. The animations involved struggle to mimic real life-play with both player and ball movement unrealistic at times. On the plus side, though, the decent commentary is always there to describe the action and users can bet on a reasonable selection of markets.
We have mentioned eSports a few times already in this review because it is something on which BetJoe has put a real focus. They cover an extensive number of fixtures from games such as Counter-Strike, Dota 2, League of Legends, Call of Duty, Starcraft, FIFA and Rainbow Six. Although not all fixtures come with a range of betting markets, many Counter-Strike and League of Legends matches do, offering things such as correct score, total maps played, team to win at least one map, or rounds won for a particular map. Although not overly extensive, it is still more than we see across most other sites.
On eSports customers will also find fairly competitive odds too with payout rates often exceeding 93%.
Options for deposits and withdrawals
|Payment Method||Deposit Minimum||Deposit Maximum||Time for Deposit|
|Bank Wire Transfer||$2,500||$25,000||5-7 Working Days|
|Payment Method||Withdrawal Minimum||Withdrawal Maximum||Time for Withdrawal|
|Visa||$10||$5,000||1-3 Working Days|
|Bank Wire Transfer||$2,500||$25,000||3-10 Working Days|
|Skrill||$10||$10,000||Up to 24 Hours|
|MasterCard||$10||$5,000||1-3 Working Days|
|Bitcoin||$10||Unlimited||Up to 3 Hours|
|Litecoin||$10||Unlimited||Up to 3 Hours|
|Dash||$10||Unlimited||Up to 3 Hours|
|Ethereum||$10||Unlimited||Up to 3 Hours|
|Monero||$10||Unlimited||Up to 3 Hours|
Bitcoin, Visa, MasterCard, Skrill, Bank Wire Transfer, Litecoin, Ethereum, Monero, Dash
The various deposit methods you can use at BetJoe can be found below.
*If you wish to use a cryptocurrency other than bitcoin, you need to email firstname.lastname@example.org who will attempt to sort the payment out for you.
BetJoe Mobile apps
BetJoe have not released a mobile app for customers to download for either Android or iOS, but they have optimised their site for smartphone users. More work is needed on the mobile version of the site, however, as it does not function as well as the desktop site. For one thing, all the menu options within a sport are automatically expanded, which often results in a great deal of scrolling. We experienced a similar issue at the casino as the entire slots catalogue loads in a single narrow column. With no search tool offered, it could well take a long time to find your favourite slot.
BetJoe Affiliate Program
The BetJoe affiliate program promises to treat their partners like VIPs. All partners have access to a dedicated account manager who will offer a constant supply of tools designed to increase traffic. Commission rates start at 25% but can reach 40% for the most prolific of affiliates. No negative carryover is ever applied, and payments are issued monthly either via Skrill, Bitcoin or Bank Transfer.
Questions & Answers
How to activate and verify your BetJoe account?
Head to the ‘account verification’ section of your account and upload a copy of your passport/identity card and proof of address. If you have made a deposit using a credit card, you will also need to scan a copy of this (covering up the middle six digits).
How can I recover a forgotten password?
After heading to the login page, click the grey ‘Recover’ button. Enter your email address or username plus the captcha code, and BetJoe will send you an email with instructions on how you can reset your password.
What cryptocurrencies does BetJoe accept?
Customers can use any major digital currency upon request, including the likes of Ethereum, Litecoin, Monero, Zcash and Bitcoin Cash.
Is there a no deposit bonus available at BetJoe?
No, but they do offer a ‘risk-free’ bet worth up to $88. For this users must deposit at least $10 while using the BetJoe promo code RISKFREE88. If your first bet is a winner, you simply carry on as normal but if it loses, contact a customer service rep to have your bet refunded. Despite the name, it is not entirely a risk-free bet as any refund issued comes with a 5x wagering requirement.
Can I connect with BetJoe on social media?
BetJoe does have official Facebook, Twitter and Instagram pages, but all of them are now inactive with no new posts made since the summer of 2018.
How do I know how much rollover I have left on a bonus?
After logging in, click on your account and locate the ‘bonus info’ menu option. Clicking this reveals the status of your current bonus, including the deadline and how much turnover, is left remaining.
What currencies can I play with?
At the registration stage, new players can choose from the following currencies: Euro, US Dollar, British Pound, Chinese Yuan, Russian Rouble, Canadian Dollar, Norwegian Krone, Swedish Krona, Danish Krone, Malaysian Ringgit, Indian Rupee or Ukrainian Hryvnia.
Can I increase my betting limits?
BetJoe welcomes VIP players and will make personalised adjustments to tailor to specific needs. If you are a high stakes player, simply write an email to the customer support team with ‘VIP limits’ in the subject line.
The BetJoe website is operated by Galaxy Group Ltd who are based in the British Virgin Islands. A subsidiary company called Galaxy 88, based in London, processes all payments on behalf of the site.
The Galaxy Group is regulated by the Government of Curacao, holding one of the master licences, 365/JAZ. Although this is far from the most robust of licences, Gaming Curacao has made some efforts to stamp out rogue traders. That said, we do not know how often they carry out audits of the many companies operating with these master licences.
BetJoe Contact Details
BetJoe claims to offer 24/7 support, but it is not that easy to get hold of them. The customer support team is only contactable via email and for this, you can either use the in-built form on the site or send a message directly to email@example.com. There is a button for a live chat, but the system is always offline, and there is no telephone contact number provided.
Final rating and conclusion
If sports betting is what you seek primarily from your online gambling experience, perhaps BetJoe won’t impress you. This platform has a rather tiny sportsbook available when looking at areas such as the number of sports, betting markets and in-play matches. We have seen very few sites offer such a poor range in these key areas, making this a fairly unsuitable destination for most sports betting fans.
The reason we say most and not all is that there is a strong eSports section available here. If competitive video gaming is your passion, then you will find BetJoe does a really solid job when covering this particular area. Betting on eSports here can be made even sweeter thanks to the generous sportsbook welcome offer which allows users to claim up to $5000 in bonus funds.
Much better than the sportsbook is the BetJoe Casino which is bursting full of games in both the live and non-live formats. There is much to enjoy about the diversity of the collection, but it is just a shame it is on a fairly poorly designed site. No search function, poor organisation of games plus a less than user-friendly mobile site means it is hard to enjoy the casino games as much as at other sites. When also taking into consideration there is no new customer offer at the casino, BetJoe is not somewhere we would put at the top of our list of must-visit sites.
Overall rating: 7/10