Review of 21Casino
21Casino is a popular online casino that was established in 2015 and is owned by White Hat Gaming Ltd. Licensed by the Malta Gaming Authority and United Kingdom Gaming Commission, they feature a respectable variety of casino games. As a mobile-friendly multi-language betting site, our purpose is to verify the type of games they offer. More importantly, the purpose of our 21 Casino review is to determine this casinos value and whether it is reputable.
Throughout the review, you can visit 21Casino and compare our findings and opinions. This is a fantastic way to become familiar with the casino and determine if it’s a good fit for you. Of course, you are welcome to trust our opinion as it is based on years of experience evaluating online casinos.
Why Choose 21Casino
21Casino has some great attributes that support selecting it over another gambling property. One of the strongest arguments in its favour is its large game inventory. Another positive side to 21Casino is its licensing and the oversight it providers punters. As for the other pros and cons, they are below.
- Over 50 game providers and 3,000 games
- Offers loyalty rewards program
- Licensed and regulated by the UKGC
- Fast withdrawals
- iOS and Android mobile apps are not available
- Does not accept cryptocurrencies
21Casino Website – Structure, Menus and Navigation
The structure, menus and navigation at 21Casino will feel familiar if you have played at similar themed gaming properties. The casino has settled on a black background that incorporates white text that is easy to follow and read. The layout shares the usual placement of 21 Casino login and registration buttons in the top right corner. Likewise, the layout shares the usual placement of links to its homepage, games, promotions, and promotional adverts.
While the overall homepage appearance is focused on drawing attention to its casino and live dealers, more if offered. The additional information offers insight into its terms and policies while simultaneously delivering links to self-promotion and responsible gambling. Navigationally, 21Casino features a top-navigational menu and makes use of minimal drop-down menus. This makes life easy as it includes several filtering options such as a search function and software provider menu.
How to Register at 21Casino?
- Open the 21Casino homepage and click the “Sign Up” button.
- Once the overlay is open, enter the appropriate information, confirm your acceptance of the terms and policies and click “Next Step”.
- Enter your full name and date of birth, proceed to step 3 and enter your address, postal code and city.
- Enter an active telephone number, and if interested, tick the boxes for promotional emails and click “Get Ready”.
- Once submitted, check your email and confirm your account
- Finally, you can use the 21Casino login and complete your personal player profile.
21Casino Welcome Offer - 121% up to £/€300
Anyone who opts to create a 21Casino account will be eligible for the 21 Casino sign-up bonus. This welcome offer will add a 121% bonus up to £300 on deposits of £10 or more. As claiming this bonus doesn’t feature a bonus code, it is activated when depositing.
To claim the welcome offer, first register an account and complete the necessary steps. Thereafter, visit the cashier, select the welcome promo and make a deposit. However, this offer is only available to U.K players and does include several terms.
- Only new players making their first deposit qualify for the welcome bonus.
- In the interest of fair gaming, 35x wagering conditions apply.
- If withdrawing before wagering completion, the bonus will be revoked.
- Bonus funds are non-withdrawable and expire in 30 days.
- Bonus wagering is limited to max bet sizes of £5.00.
21Casino Games & Casino Section
The games and casino section at 21 Casino UK is worthy of celebration and is sure to keep you entertained. This is where 21Casino takes a giant leap forward as not many casinos have the same number of games providers. Ultimately, they are the ones responsible for the entertainment value and games 21Casino is able to offer.
In this respect, slots are the number one category as it includes every denomination, theme, style and bonus feature possible. The nice side to the slots category is the ability to filter games by game provider. As this is their only filtering option, it proves to be a valuable asset when searching particular gaming content.
Along with slots, the games section features an attractively populated table game category. With 45 games offering Blackjack, Hold’em Switch, Roulette and Baccarat, it more than covers the basics. As an added feature, the games are powered by multiple game providers allowing for a more diversified experience. This includes Felt Gaming, NetEnt, IronDog, Relax Gaming and several others.
Another section that is sure to draw your attention is the jackpot slots. Within, you will find multiple network jackpot slots such as the Mega Moolah series and Red Tiger’s Daily Jackpot series. Adding to its flair, are big jackpot slots know for their allure and penchant for heart-pounding moments.
Last but not least is the other games category where you can enjoy twenty unique titles such as scratch cards. Also available within the “other” category, keno, Lucky Lobster Slingo and for video poker enthusiasts, Jacks or Better.
Software Casino Providers
21Casino is one of a few who online offer such an extensive collection of software providers. In total, over 50 developers collectively deliver over 3,000 games. As you can see from the names below, there is a superb variety of known and unknown providers. The positive to this is you can access favourites such as those from Microgaming and Pragmatic Play. On the flip side, you are able to explore the gaming content from lesser-known providers such as:
Considering the impressive list of software developers, it is surprising to see minimal population of the live casino. Essentially, this is limited to 23 live dealer titles from Pragmatic Play and Evolution Gaming. While this may disappoint some punters, it is doubtful that the titles you can avail will be anything but.
In addition to games such as Three Card Poker, Sic Bo, and Texas Hold’em, there are a number of game lobbies. This is where the live casino takes a positive turn as they include lobbies for Blackjack, Roulette, Baccarat and Game Shows. The Blackjack lobby houses multiple variants of this popular form of live entertainment. Likewise, so does the Roulette lobby as you find different versions of American and European. In this respect, the Baccarat lobby shares the same mindset with multiple variants of the popular dice game.
However, the Game Show lobby is where it gets interesting as titles like Monopoly are waiting to be discovered. Either way, whichever lobby is deducted to play, you can be confident that the quality is nothing shy of excellent.
21Casino mobile web apps for Android & iOS
One advantage point 21Casino has over other casinos is its offering of a web app for iOS and Android. For mobile punters, this makes life easier as once added, the casino is easily accessed. Another advantage point for 21Casino is the mobile site is similar in all ways to the desktop. As a result, it lets punters access their favourite games and provides a feeling of familiarity.
The only real difference with the mobile site is the viewing capabilities, but this is expected. On the plus side, the mobile version offers swipe and tap technology, making it more user-friendly. In the long run, that makes viewing the games library a breeze as it does account and banking options.
To satisfy customers wanting to fund their accounts, 21Casino has settled upon U.K-friendly payment methods. These were chosen in part for their reputable branding efforts and in part due to the UKGC license. As you can see in the payments table, deposits are instantly processed while the 21 Casino withdrawal time varies.
|Payment Method||Deposit Minimum||Deposit Maximum||Time for Deposit||Minimum Withdrawal||Withdrawal Maximum||Time for Withdrawal|
|Visa||£/€10||£/€7,500||Instant||£/€10||Not stated||1-3 Business Days|
|Bank Wire Transfer||£/€10||£/€7,500||Up to 3 Business Days||£/€10||Not stated||Up to 5 Business Days|
|Neteller||£/€10||£/€7,500||Instant||£/€10||Not stated||Up to 24 Hours|
|Skrill||£/€10||£/€7,500||Instant||£/€10||Not stated||Up to 24 Hours|
|Trustly||£/€10||£/€7,500||Instant||£/€10||Not stated||Up to 24 Hours|
|Paysafe Card||£/€10||£/€7,500||Instant||£/€10||Not stated||Up to 24 Hours|
|MasterCard||£/€10||£/€7,500||Instant||£/€10||Not stated||1-3 Business Days|
|PayPal||£/€10||£/€7,500||Instant||£/€10||Not stated||Up to 24 Hours|
|Maestro||£/€10||£/€7,500||Instant||£/€10||Not stated||1-3 Business Days|
|Neosurf||£/€10||£/€7,500||Instant||£/€10||Not stated||Up to 24 Hours|
Security & Protection
21Casino delivers its gaming services to its U.K customers under its license obtained from the U.K Gambling Commission. For its international customers, its gaming services are resultant on a license issued by the Malta Gaming Authority. As the licensing dictates the type of software and security protocols they must adhere to, they are extensive.
The majority of those govern back-end operations relating to software, employee backgrounds and other operational procedures. However, for front-end operations, players are protected through various protective measures such as firewall and encryption software. Additionally, the casino adheres to commonly accepted HTTPS security features. These further strengthen the protection delivered between the customer and casino.
21 Affiliates is the company behind the successful efforts to generate and promote brand awareness for 21Casino. Subsequently, they invite qualified marketing professionals to partner with the affiliate program. After completing the one-page affiliate applications, 21 Affiliates will provide a variety of assistive marketing services. This includes offering a comprehensive commission package, detailed reporting systems, lifetime revenue and access to a personal affiliate manager.
To apply as an affiliate, interested parties may visit 21 Affiliates directly.
Is it safe to deposit and play at 21Casino?
21Casino is licensed and regulated by two of the most renowned licensing bodies; the U.K Gambling Commission and Malta Gaming Authority. As such, you are 100% safe to deposit at the casino.
If I hit a progressive jackpot, will my winnings be paid in one lump sum?
If playing a network progressive, your winnings will be in full. However, standalone jackpots are limited to the maximum weekly withdrawal limits.
Will I be able to avail 21 Casino free spins?
No, there are no free spin offers currently being advertised at 21Casino.
If I’m away on business, will I be able to access my account remotely?
If travelling to a destination where 21Casino operates, then you should be ok to login. However, we recommend you contact support and confirming this is permitted under the general terms and conditions.
What is the maximum bet I can wager on slots?
This will depend on the game being played and the maximum limits set by 21Casino or the game developer.
Am I able to fund my account using Bitcoin at 21Casino?
Unfortunately, 21Casino does not accept currency transactions using Bitcoin.
Since 2015, 21Casino has been providing gaming series to the UK and international audience. Built around offering a superior gaming service, the casino strives to provide a safe environment for customers to play online. Originally established by professionals within the iGaming industry, they offer a wealth of experience. That experience is evident by their catalogue of games, their promotions, and liberal withdrawal limits.
As a casino operating internationally, the software is available in Norwegian, German, Finnish and English. Similarly, the casino is offered in a desktop and mobile format that use the latest in SSL encryption technology. Owned by White Hat Gaming Limited, and a proponent for responsible gaming.
At times, customer care is a topic that is often overlooked and devalued by businesses operating virtually. However, considering it is their only method to communicate and develop customer relationships, it is critical. Throughout the time we invested reviewing 21Casino, we had the opportunity to test their support services. While email was bypassed in favour of live chat, the quality of support was positive and suggestive email is similar.
Several observations were made with respect to the live chat services. The first was when accessing, it allows the option to upload up to five documents. This is ideal for identification, and like all other services at 21Casino, this is encryption protected. The second was the promptness in responses and the overall positivity.
To accommodate and communicate with their customers, 21Casino has several methods in place. As already mentioned, the two options for contacting the casino are email and live chat. Unfortunately, the casino has opted against providing a 21 Casino contact number or an FAQ page. In the meantime, if needing to speak with a customer service rep, you can refer to the options below. However, to contact live chat, you will need to view the site footer and click the “Live Chart” link.
- Email: firstname.lastname@example.org
- Live chat
Final Verdict & Casino Rating
By our standards, the gaming opportunities and volume of games at 21Casino more than exceeded our expectations. Resultant, after evaluating those opportunities and its game library, it wasn’t difficult to come to a final rating. While there is always room for improvement, such as mobile apps and increased promotions, the overall impression was positive.
One aspect our 21Casino review did conclude was 21Casino favours a simplistic approach that harbours on the classy versus the flashy. Subsequently, after consideration of the casino in its entirety, we feel 4.5 out of 5 is a fair assessment.